Everything you need to know about SWOT analysis

Key takeaways

  • SWOT analysis helps you evaluate business strengths, weaknesses, opportunities, and threats.
  • It improves decision-making in business strategy and project management.
  • You can use it for startups, brands, teams, or entire organizations.
  • SWOT analysis highlights areas for improvement.
  • Use solutions like Jotform to make the process faster and more organized.

SWOT analysis is a planning tool that evaluates internal and external factors that affect business performance. Companies examine their strengths, weaknesses, opportunities, and threats to make better business decisions.

It’s a structured method for understanding your competitive position as a B2B marketer. You examine what you do well and where you struggle. You identify market opportunities and potential risks. This analysis guides strategic decisions across different B2B industries, from startups to Fortune 500 companies.

The primary objective? Understand your position today so you can plan for tomorrow. SWOT analyses reveal gaps between current performance and desired outcomes, highlighting areas for investment and risks that require mitigation.

Many B2B marketers in technology, retail, and healthcare use SWOT analysis. Technology companies assess competitive advantages before launching products. Retail brands evaluate market positioning during expansion. Healthcare organizations rely on it to uncover gaps in patient services and staff efficiency.

At Jotform, we’ve designed our online form builder to simplify data collection — so you can use our ready-made SWOT analysis template to organize all four factors in one clear matrix.

Why is SWOT analysis important?

Because it forces you to stop guessing. Instead, you see business strengths and weaknesses in black and white.

The importance of SWOT analysis lies in its clarity. It helps you evaluate what drives growth and what holds you back. It shows you how to turn weakness into strength in business. For instance, if low brand awareness is a weakness, creating a targeted content campaign can transform it into a growth driver.

Also, consider a software company that identifies poor customer support as a weakness. Through SWOT analysis, they can discover an opportunity to invest in support infrastructure and also outsource support services to a tech-savvy call center. This turns a liability into a competitive advantage.

SWOT analysis in project management can reveal risks before they derail progress. A project manager may identify limited resources as a weakness, then seek partnerships to counterbalance it. This prevents missed deadlines and budget overruns.

When to conduct a SWOT analysis

Regular analysis keeps your business strategy in line with reality. Smart companies perform SWOT analyses at least once a year. Major trigger points include: 

  • New product or service launches
  • Market entrants
  • Shifts in consumer behavior
  • Leadership changes
  • Funding rounds

As a business owner or C-suite executive, you can maximize strengths while addressing weaknesses. You can also pursue opportunities and proactively prepare for threats. This is better than reacting when it’s too late.

When to conduct a SWOT analysis

Regular analysis keeps your business strategy in line with reality. Smart companies perform SWOT analyses at least once a year. Major trigger points include: 

  • New product or service launches
  • Market entrants
  • Shifts in consumer behavior
  • Leadership changes
  • Funding rounds

As a business owner or C-suite executive, you can maximize strengths while addressing weaknesses. You can also pursue opportunities and proactively prepare for threats. This is better than reacting when it’s too late.

Components of SWOT analysis

Understanding the components of SWOT analysis requires a careful examination of each element. So, what are the four parts of a SWOT analysis that make it effective?

The framework evaluates two categories: internal and external factors. Internal factors in a SWOT analysis include strengths and weaknesses within your control. External factors are opportunities and threats from the environment. This SWOT internal vs external distinction guides your strategic response.

Strengths

Strengths represent your competitive advantages. These internal capabilities differentiate you from competitors. They include

  • Proprietary technology
  • Skilled workforce
  • Strong brand recognition
  • Solid customer relationships
  • Efficient operations
  • Financial resources

Identifying your strengths and weaknesses starts with an honest assessment. What do customers praise? Where do you consistently outperform competitors? Which capabilities generate the most value?

Weaknesses

Weaknesses are internal factors that limit your potential and prevent optimal performance. Common SWOT analysis weakness examples include

  • Outdated technology
  • Skill gaps
  • Poor location
  • Poor financial planning
  • Limited product range
  • Weak brand awareness

Acknowledging weaknesses requires courage. Teams often minimize problems or blame external factors. An honest assessment provides the foundation for improvement. Keep in mind that your weakness today can become your strength tomorrow.

Opportunities

Opportunities exist in your external environment. They include

  • Undeserved markets
  • Changes in customer tastes
  • Supportive regulations
  • Technology advances
  • Strategic partnerships
  • Competitor mistakes

Smart companies position themselves to capitalize when opportunities arise, but this requires market awareness. You must monitor industry publications, customer feedback, and competitive moves. This helps you anticipate changes before they fully materialize.

Threats

Threats originate from external forces, including

  • New competitors
  • Changing regulations
  • Economic downturns
  • Technology disruptions
  • Negative social perception
  • Supply chain issues

Threat assessment prevents surprises. You develop contingency plans for likely scenarios. This helps you turn potential disasters into manageable challenges.

The SWOT matrix visualizes these four elements effectively. This grid arrangement provides a quick strategic overview, revealing relationships between the four elements.

Many refer to this as a SWOT matrix because of its structure. The two-by-two format organizes complex information simply. Visual learners grasp concepts quickly, and teams come together around a shared vision.

How to do a SWOT analysis

Learning how to do a SWOT analysis requires a methodical approach. Follow these five steps for better results.

Step 1: Determine the objective

Define your analysis scope clearly. Are you evaluating the entire company? A specific product? A new market opportunity? Are you preparing a pitch? Clear objectives focus efforts and improve results.

Set boundaries for your analysis. Timeframes matter here. Geographic scope influences the factors you plan on evaluating. Stakeholder views also shape priorities.

Step 2: Gather resources

Assemble relevant data and people, including

  • Financial reports that provide performance metrics
  • Customer surveys and feedback, which reveal perceptions
  • Data highlighting market dynamics
  • Industry reports that offer context

Remember to include views from different sources. Sales teams know customer pain points, while operations understands efficiency challenges. Finance sees resource constraints, and marketing recognizes brand opportunities.

Step 3: Compile ideas

List all internal and external factors. Use group brainstorming if possible. Jotform makes it easy to collect and sort such responses.

Here are some SWOT analysis questions to guide you…

Strength questions

  • What unique resources do we control?
  • Which processes consistently deliver results?
  • What do customers value most about us?
  • Where do we consistently outperform competitors?
  • Which capabilities would be hardest to replicate?
  • What intellectual property provides an advantage?
  • Which partnerships strengthen our position?

Weakness questions

  • Where do competitors consistently outperform us?
  • Which customer complaints recur most frequently?
  • What resource constraints limit growth?
  • Which processes cause internal friction?
  • Where do we lack the necessary expertise?
  • What technology gaps slow progress?

Opportunity questions

  • Which market trends favor our capabilities?
  • What customer needs remain unmet?
  • Which geographic markets show growth potential?
  • How might regulations create advantages?
  • What partnership opportunities exist?
  • Which competitor weaknesses can we exploit?

Threat questions

  • Which competitors pose the greatest risk?
  • What technology changes threaten our business model?
  • How might economic conditions impact demand?
  • Which regulations could increase costs?
  • What substitute products are gaining traction?

Step 4: Refine and document findings

Transform brainstorming ideas into usable data. Prioritize factors by impact and likelihood. Merge related items and eliminate redundancies. First, focus on factors you can influence or must address.

Also, validate findings with data and support strengths with metrics. Quantify the impact of your weaknesses. You must also research opportunity gaps and assess threat probabilities.

For instance, does artificial intelligence (AI) threaten your business model? Data from internal and external sources can shape strategy conversations.

Step 5: Develop strategies

Convert analysis into action and create specific strategies addressing each quadrant. Use your strengths to capture opportunities as you address weaknesses to reduce vulnerabilities. Also, prepare defenses against threats.

Your SWOT analysis action plan should include timelines and responsibilities. Link strategies to broader business objectives and allocate resources based on priorities.

2 SWOT analysis examples

These examples demonstrate practical application across different types and sizes of organizations.

Large corporation example: Microsoft

Here’s a brief breakdown of Microsoft’s strengths, weaknesses, opportunities, and threats.

Strengths

  • Holding a dominant position in enterprise software
  • Leading cloud infrastructure with Azure solutions
  • Maintaining strong global brand recognition
  • Offering a huge product portfolio
  • Building a strong financial base with consistent revenue growth

Weaknesses

  • Experiencing mobile platform failures despite multiple attempts
  • Relying heavily on Windows and Office for revenue
  • Facing occasional security vulnerabilities in software
  • Operating in a saturated PC market 

Opportunities

  • Integrating AI capabilities across products
  • Growing gaming division through acquisitions like Activision Blizzard in 2023
  • Expanding into cybersecurity
  • Increasing adoption of collaboration tools in remote and hybrid work models

Threats

  • Competing with open-source alternatives
  • Facing increased global regulatory scrutiny
  • Competing with Amazon and Google in cloud services
  • Managing supply-chain disruptions affecting hardware products

Microsoft’s response? They’ve focused on cloud services and adopted open-source development.

Small business example: Local digital marketing agency

Consider a SWOT analysis example of a small agency with 10 employees.

Strengths

  • Knowing the local market deeply
  • Responding quickly to client needs
  • Operating with lower overheads than larger competitors
  • Specializing in healthcare marketing

Weaknesses 

  • Offering limited services
  • Lacking 24/7 support
  • Relying too heavily on one client
  • Struggling with minimal brand recognition

Opportunities

  • Serving local businesses with expanding marketing budgets
  • Forming partnerships with complementary agencies
  • Exploiting emerging marketing channels

Threats

  • Competing with large agencies entering the local market
  • Losing clients to freelance platforms
  • Dealing with client budget cuts during recessions
  • Competing with AI tools that automate basic services

The agency’s strategy? They developed proprietary healthcare marketing tools, positioning themselves against both large agencies and freelancers.

Startup applications of SWOT analysis

A SWOT analysis of startup companies can reveal unique patterns. For instance, a tech startup may have a disruptive idea as a strength but limited funding as a weakness. Opportunities may lie in early adoption, while threats could include bigger rivals copying features.

Successful startups use SWOT to focus limited resources. They identify beachhead markets that match their strengths and pursue specific opportunities rather than everything. They acknowledge weaknesses while building credibility.

Brand applications of SWOT analysis

Brand SWOT analysis guides marketing strategy. Brands evaluate positioning before launching products. They assess perception when entering markets and measure performance against competitors.

Proactive brands apply SWOT data to innovate, expand, upsell, and cross-sell their products and services. They also address perception weaknesses and counter competitive threats. 

Teams using SWOT analysis

Teams within a company can also benefit. Development teams assess technical capabilities. Sales teams evaluate pipeline strengths. Marketing teams identify campaign opportunities. Finance and HR teams forecast growth potential.

Teams discover efficiency improvements through SWOT, and can uncover skill gaps requiring training and identify collaboration opportunities.

Benefits of SWOT analysis

SWOT has become the standard across industries. Its versatility makes it valuable to any organization, helping with decision-making and guiding companies toward sustainable growth.

The benefits of SWOT analysis aren’t just about filling four boxes. When you take the time to evaluate, you learn what works and what does not.

1. Understanding and adapting to new and emerging competitors 

With a detailed SWOT analysis, you can map competitor movements against your capabilities. New market entrants become opportunities rather than surprises. You anticipate industry shifts before they impact performance.

This data becomes valuable during periods of market disruption. You can identify which competitors pose genuine threats versus those that merely create noise. 

This analysis helps you distinguish between temporary market fluctuations and significant competitive changes that require a calculated response.

2. Focusing and directing industry research efforts

SWOT analysis provides a structure for market research, so you know which questions matter most. That way, data collection becomes purposeful rather than random.

You get to allocate research budgets to areas with the highest strategic impact. Also, through relevant B2B market signals, your teams avoid information overload — SWOT analysis helps filter industry noise from actionable intelligence, giving you better hypotheses about market dynamics.

3. Accelerating strategy generation

The framework naturally suggests strategic options. Strengths point to opportunities you can take advantage of, while weaknesses reveal areas that you need to work on. Each quadrant offers data that can shape your strategies.

The visual nature of SWOT makes strategic connections obvious. You get to see how internal capabilities can address external changes. Cross-functional teams contribute different perspectives, giving you better strategic options. The process transforms abstract strategic thinking into concrete action plans.

4. Positioning products more precisely

Launching new products requires an understanding of market fit. SWOT analysis reveals positioning opportunities, so you can identify unique value propositions based on competitive gaps.

This assessment helps you avoid crowded market segments where competitors could exploit your weaknesses. Product development teams gain clarity on which features matter most to target customers. 

Marketing messages become sharper and focused on genuine competitive advantages. You can predict which product attributes will appeal to specific target markets.

SWOT in action: Healthcare

Picture a medical device company that conducts a SWOT analysis before launching a remote patient monitoring system. They discover that competitors focus on advanced hospital-grade solutions. 

This offers an opportunity in the home healthcare market. Their strength in user-friendly design and the threat of hospital readmission penalties create a clear positioning opportunity.

The healthcare company positions its device as an intermediary between hospitals and home care. They target discharge planners and home health agencies rather than competing directly for hospital IT budgets.

This positioning avoids direct competition with established players in hospital settings, giving them a competitive edge.

5. Improving decision quality with real-time tracking

Modern companies use digital SWOT tracking that continuously updates assessments. All stakeholders see the same strategic picture, and decision-making becomes faster and more informed.

This type of SWOT analysis captures market changes as they happen, not months later in annual reviews. Teams can test strategic assumptions against real market feedback. The living document approach means strategies evolve based on actual results rather than outdated plans.

Executive teams make better resource allocation decisions when they can see the full picture updating in real-time.

You can also enjoy additional benefits when you integrate SWOT analysis into your organizational culture, including:

  • Discipline across departments: Regular SWOT reviews create consistent strategic thinking patterns throughout the organization. Departments adjust their planning cycles around common assessments.
  • Shared vocabulary for competitive dynamics: Teams develop a common language for discussing market position and competitive threats. Communication about strategy becomes clearer across functional boundaries.
  • Strategic thinking at all levels: The process builds strategic capabilities throughout the organization, not just at senior levels. Front-line employees understand the internal and external environments that affect their daily work.
  • Clear connection between work and strategy: Employees at all levels understand how their work connects to broader competitive positioning. Individual contributions link directly to objectives in the SWOT analysis.
  • Reduced internal conflicts: Strategic alignment reduces disputes about priorities and resource allocation. Teams understand trade-offs because they see the same competitive picture.

Limitations of SWOT analysis

SWOT analysis isn’t a complete cure-all. Firstly, the SWOT analysis provides a static approach to a company’s standing. Markets change daily, while SWOT captures a moment. Dynamic conditions require frequent updates. To counter this, some companies conduct monthly mini-SWOTs alongside quarterly or annual SWOTs.

Internal biases also affect accuracy. Teams can overestimate strengths and underestimate weaknesses. External perspectives help balance assessments. Consider involving customers, partners, consultants, and investors.

Another limitation of SWOT analysis is subjectivity, which can influence results. Different stakeholders see different strengths and weaknesses. Marketing might view brand awareness differently than sales or PR. Multiple perspectives create a more complete picture.

If you want more perspectives, consider the alternatives to SWOT analysis:

  • SOAR analysis: Focuses on aspirations rather than problems. You examine strengths, opportunities, aspirations, and results. This positive approach works well for growth-oriented companies.
  • PEST analysis: Examines macro-environmental factors. Political, economic, social, and technological forces shape strategy. This external focus complements SWOT’s balanced approach.
  • Porter’s Five Forces: Analyzes supplier power, buyer power, competitive rivalry, substitution threats, and entry barriers. This market analysis tool evaluates competitive positioning.
  • Gap analysis: Compares the current state to the ideal future, revealing missing elements in business plans. Understanding the differences between gap and SWOT analysis helps you choose the right assessment tool.
  • NOISE analysis: Considers needs, opportunities, improvements, strengths, and exceptions. This variation provides fresh perspectives on familiar challenges.
  • The McKinsey 7-S model: Analyzes organizational design and coordination. Strategy, structure, systems, shared values, skills, style, and staff depict how to manage organizational change.
  • TOWS analysis: Reverses traditional SWOT. You start with external factors and then examine internal capabilities. This outside-in approach often reveals new strategic opportunities.

Jotform templates make it easy to use SWOT alternatives, such as the gap analysis tool. With our tools, you can compare different methods and pick the approach that fits your specific business needs.

Jotform’s SWOT analysis templates

You don’t have to start from scratch. Jotform simplifies SWOT analysis through ready-made templates. Our tools help evaluate services, products, strategies, and processes systematically.

  • The SWOT Analysis Template provides a structured format for a detailed evaluation. Teams can input data directly. PDF output creates professional documentation. Collaborative features allow group input.
  • Our Strategic Plan Template turns SWOT data into an actionable strategy. You connect analysis to objectives. You develop implementation roadmaps and track progress.
  • The Competitive Analysis Template complements SWOT with competitor intelligence. Understanding how to do a competitive analysis strengthens your position. You benchmark against industry leaders and identify competitive gaps.
  • Our Business Model Canvas Template visualizes your business strategy. SWOT findings guide canvas development. You match capabilities with value propositions while identifying resource requirements. You can even send copies to colleagues to keep everyone in the loop.
  • The Gap Analysis Template includes future action plans. You document the current state clearly and define desired outcomes.

These templates speed up analysis while maintaining quality. Standardized formats support data comparison over time. Digital collaboration, on the other hand, improves stakeholder engagement.

Acting on the results

What you do after a SWOT analysis determines its value. Analysis without action wastes effort — the real value comes when you act.

You should turn insights into decisions and prioritize actions based on impact and feasibility. Develop strategic plans capitalizing on strengths. Address weaknesses that prevent growth and chase opportunities that match capabilities. Don’t forget to set up safeguards against imminent threats.

Success requires regular follow-ups. Assign ownership for each initiative and set measurable objectives with deadlines. Also, review progress regularly and adjust strategies based on results.

Consider these tips for maximizing SWOT value

  • Update data regularly: Markets change constantly, meaning regular updates maintain relevance. Major events may also trigger immediate reassessment.
  • Involve all stakeholders: Different perspectives uncover blind spots. Customer input validates assumptions, while partner feedback can identify opportunities.
  • Link SWOT to metrics: Create measurable indicators for each SWOT element. These may include sales growth, satisfaction scores, website traffic, market share, profit margins, customer churn rate, employee turnover rate, and time to market for new products.
  • Communicate findings broadly: A common goal improves execution. Visual summaries can help team players get the bigger picture.
  • Integrate with planning cycles: SWOT analysis can guide budgeting decisions as well as resource allocation.

Your SWOT analysis action plan transforms static analysis into actionable strategies. Instead of filing away your findings, you create living documents that evolve with market conditions. Regular reviews keep strategies current, while measurable milestones track progress toward goals.

This post is for startup founders, strategists, marketing and product teams, and small business owners who want a clear, actionable framework to assess their competitive position and steer smarter decisions with SWOT analysis.

FAQ

It’s a tool that evaluates strengths, weaknesses, opportunities, and threats affecting organizations. Examples include restaurants evaluating delivery options or hospitals assessing telemedicine opportunities.

The four elements are strengths, weaknesses, opportunities, and threats.

The four main steps include defining clear objectives, gathering data, sorting factors, and creating an action plan.

Three common threats businesses face include emerging competitors, regulatory changes, and supply chain disruptions.

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