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The business of independence: SeniorThrive’s AI breakthrough
Learn how SeniorThrive — an SaaS platform with a mission to help elders age in place — created an ecosystem of tailored guides that add value to its platform and strengthen user retention with Jotform’s AI Agents.
SeniorThrive
Industry:
Healthcare
Organization Size:
Small
Use Cases:
Jotform AI Agents, Presentation Agents, Instagram Agents
About
Learn how SeniorThrive — an SaaS platform with a mission to help elders age in place — created an ecosystem of tailored guides that add value to its platform and strengthen user retention with Jotform’s AI Agents.
Challenge
SeniorThrive’s mission is getting older adults who wish to age in place to adopt digital tools that aid in early prevention of falls and accidents, as well as assisting with things like housing repairs. As a startup, SeniorThrive needed help bridging that support gap with customers, so they looked for an AI solution.
Solution
The CEO came across Jotform’s AI solutions and the many examples of how AI Agents can be used in vertical functions. He understood that Jotform’s AI Agents could be deployed across multiple specialties (like home safety, medicine tracking, etc.) to meet customer needs.
Results
The CEO is pleased to see that AI Agents have positively impacted the level of churn for SeniorThrive’s subscription-based business. Using the agents as a retention tool helps capture value that goes beyond cost savings and fuels new use cases.
Building loyalty through reliable guidance
If a customer has a question about their medicine, and our agent provides a trusted framework for them to find an answer, that’s extreme value they’re creating themselves through our platform. It keeps [customers] coming back.
founder and CEO, SeniorThrive
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