All stories / Patterson & Associates Consulting
How one consulting firm removes barriers to affordable housing
Learn about how this consulting firm uses Jotform Enterprise to improve public housing waitlist times, automate data entry, and reduce administrative burdens
Case study results at a glance
Waitlist costs reduced by
70 percent
Administrative burdens reduced by
50 percent
Manual data entry reduced by
80 percent
Patterson & Associates Consulting
Industry:
Consulting
Organization Size:
Small
Use Cases:
AI Agents for public housing, waitlist forms, government forms
About
Patterson & Associates Consulting is on a mission to modernize public housing authorities across the country. For over 35 years, Patterson’s consulting firm has worked nationwide to improve public housing processes, documentation workflows, and data collection.
Challenge
Updating public housing waitlists with up to 100,000 people on them
Solution
Online forms allow waitlisted people to update their information anywhere, anytime
Results
Housing authorities can now receive 30,000 responses in one day
Jotform Enterprise keeps people connected
You’re talking about housing. You’re talking about humanity. You’re talking about a person having a place to stay, and you can’t always mail forms to them. Sometimes all they have is a cellphone. Jotform Enterprise allows us to connect with people who may not have a residence to which you can send a piece of physical mail.
President and CEO, Patterson & Associates Consulting
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