Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue so I can get a better idea of what's happening? If you can take a screenshot of what’s happening, that will help us to better understand what’s going on. We have a guide about how to do thathere. As shown on the screencast below, I can make changes to the app icon:
Once we hear back from you, we'll be able to move forward with a solution.