How to set up passwords for PDF Attachments on HIPAA Accounts?

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    Amber Blackwell
    Asked on September 2, 2022 at 4:37 PM

    I was advised that attached PDFs are still allowed since jotform HIPAA compliant accounts automatically password protect the PDFs. Can you confirm how to set up email notifications to include a password protected pdf on a HIPPA compliant account? I don’t see it as an option anywhere.

    Page URL: https://www.jotform.com/help/504-how-to-use-notification-and-autoresponder-emails-in-hipaa-accounts/
  • Profile Image
    Raphael_V
    Replied on September 2, 2022 at 4:56 PM

    Hi Amber,

    Thanks for reaching out to us for help. Setting up a password for your PDF Attachments on a HIPAA-enabled account is easy. Let me show you how:

    • In your Form Builder, on the orange navigation bar at the top of the page, click on Settings.
    • Select Emails, hover your mouse cursor over the Autoresponder Email and click on the Pen icon to Edit.
    • Go to the Advanced tab, toggle On the PDF Attachment option, click on the Enable PDF Password box, and enter your password.

    1662152050 63126d7266e3c Screenshot 10


    You can use these guides as your reference:

    How to Include Submissions as PDF Attachments in the Email Notifications

    How to Set up Password for PDF Attachment?

    That's it. Let us know if you have any other questions.