Bugs in PDF Billing when modifying jotform

  • CLOJOHN
    Asked on June 22, 2022 at 8:39 AM

    Hello, each time i modify my jotform, the automatic billing have some bugs in PDF. Why? Thanks for you help in advance.

    Page URL: https://www.jotform.com/help/329-how-to-check-invoices/
  • Christy Enterprise Support
    Replied on June 22, 2022 at 9:44 AM

    Hello CLOJOHN,

    Thank you for reaching out to Jotform Support. I’m really sorry that this is happening. I can help you with the solution. Are you referring to the Invoice generated in PDF? Or, are you referring to something else? Since you have multiple forms on your account, can you send me the link to your form so I can take a look at it for you? It would also help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    As soon as we hear back from you, we can move forward with a solution.