Forms are gone after downgrading my account

I changed my account down to starter but my forms are all gone??

When you downgrade your account to the Starter Plan, your forms and submissions might not be accessible if they exceed the plan's limits. To avoid losing any data, I recommend you first download your submission data and files. Here's what you can do:

• Download your submissions to keep a copy of your data.
• Download any files associated with your submissions.
• Consider upgrading to the Storage Plan if you want to keep storing more submissions without losing access.

You can find helpful options for these actions below to guide you through the process. Let me know if you need any more help with this!
Download submissions
Download files
Keep your data safe with Storage Plan

Hi Kaileen,

Upon checking, the forms are still active and accessible under your forms. Take a look at the screenshot below:

Could you try logging out of your Jotform account and then logging back in? If the issue persists, can you send us a screenshot of what is happening so we can look into it? We’ve got a quick guide on how to do that here.

Give it a try and let us know how it goes.