Inventory Widgets Not Showing on Mobile

Inventory Widgets are not showing up on Mobile version of the form

Hi Bob,

Thanks for reaching out to Jotform Support. Let me help you with that:

The Inventory widget allows you to define a stock limit for your products or services to manage overselling or overbooking when stock is low. However, if the Inventory widgets are not showing up on the mobile version of your form, it could be due to compatibility or display issues specific to mobile devices.

Here’s how to troubleshoot and potentially resolve this issue:

1. Check Widget Compatibility: Ensure that the Inventory widget is fully supported and updated for mobile use.
2. Test on Different Devices: Try accessing the form on different mobile devices and browsers to see if the issue persists.
3. Review Form Settings: Verify if there are any conditional logic or visibility settings affecting the widget display on mobile.
4. Update or Re-add Widget: Sometimes removing and re-adding the Inventory widget can resolve display issues.
5. Clear Cache: Clear the browser cache on your mobile device and reload the form.

If these steps do not resolve the issue, please provide more details about the form or any customizations you have applied.

Give it a try and let us know how it goes.

Hi Bob,

I checked and tested your form on mobile phone and it appears to be working properly. Check out the screencast below to see my result:

Can you you share to us the device, operating system, and browser, or if you’re using the Jotform Mobile App, where you’re experiencing the issue? This will help us check for any device-specific issues. Also, if you can share a screenshot or short recording, that’ll help us see exactly what’s happening. You can upload recordings to Google Drive or Dropbox or use Loom, and our guide on How to Post Screenshots to Our Help Center shows how to send a screenshot.

Once we know more about what’s going on, we can figure out the fix.