Get all submissions through API

Hi Team,

Which API can we use to retrieve the complete list of all submissions?

Please note that we are currently using the list api- /users/submissions endpoint, but we've noticed that it is missing some submission IDs.

Additionally, is there a webhook or any alternative list API available that can reliably provide all submissions?

Also, could you please confirm what data is returned by the GET /form/{id}/webhooks API? Specifically, we would like to know what information it provides and whether it can help in fetching submission data.

Hi Raj,

Thanks for reaching out to Jotform Support. Let me help you with that:

Regarding your question about retrieving the complete list of all submissions, the /users/submissions endpoint is commonly used, but it may not always show every submission ID.

Currently, there is no alternative list API or webhook specifically designed to provide a fully reliable list of all submissions. The GET /form/{id}/webhooks API returns information about the webhooks set up on a form, such as their URLs and statuses, but it does not provide submission data itself. Therefore, it cannot be used to fetch submission data directly.

For viewing submissions, the recommended method is to check submissions through Jotform Tables, where you can see all received submissions for your forms.

Let us know if you need further assistance with managing your submissions or integrating APIs.

Reach out again if you need any other help.

Hi Raj,

Submissions can only be retrieve through API using the same endpoint you're using. You may also check our API documentation for more information.

If you often receive incomplete submissions with data from API, can you share with us the API call you're using, and the link to the affected form? Also, are there any actions or parameters that trigger the issue? Are there any similarities to the submission that are not included in your API export? If you haven't done so yet, try using the following GET API:

https://api.jotform.com/form/{formID}/submissions?apiKey={apiKey}&limit=1000&offset=0

Give it a try and let us know if you need any help.