Thanks for reaching out to Jotform Support. I see from the image you shared that your form has exceeded its allocated quota, which is why you're encountering this error message.
This typically means that one or more of your account limits, such as monthly submissions or storage space, has been reached. To resolve this, you may need to review your current usage and consider upgrading your plan if necessary to accommodate more submissions or storage.
Let me know if you need guidance on how to check your usage or upgrade your plan.
Give it a try and let us know how it goes.
Aries
JotForm Support
Replied on September 25, 2025 at 6:09 PM
Hi Clara,
I checked the email address you used to create this ticket, but there is no Jotform account associated with it. Can you share with us the email address currently associated with your Jotform account? Or you can provide us any of your form URLs so we can use it to locate your account. You can follow our guide on How to Find Your Form URL.
Once we hear back from you, we can help you sort this out.
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