I can't log in and my email is not receiving any reset instructions.

My account has not been used for a long time but there are forms that I need access to now. This is a new computer but that shouldn't matter.

My email is pamela@mydestinycoach.com

According to our logs, the emails were successfully sent to pamela@mydestinycoach.com. Please check your spam or junk folder. Consider whitelisting Jotform's sender email or domain to avoid future issues. Also, make sure your form's email fields and conditions are set up correctly. To prevent email bounce issues, please use valid, correctly formatted email addresses.

Yes. Twice. But they are not found in my email. Not in Junk either.

I understand you've checked your inbox and junk folder. If you're still unable to locate the email, I recommend checking out our guide on how to recover your Jotform account https://www.jotform.com/help/how-to-recover-your-jotform-account/](https://www.jotform.com/help/how-to-recover-your-jotform-account/">

Thanks. It's all good now.