I have submitted the request but the issue is not getting resolved .

I have submitted the request but the issue is not getting resolved . The form is not getting connected to record to update.

Hi Ritu,

Thanks for reaching out to us for help. I understand that you have submitted the request but the issue with your form not connecting to the record for updating is still unresolved.

To assist you better, please ensure the following:

1. Check for any specific error messages displayed when you try to connect the form to the record.
2. Verify your internet connection to make sure it is stable.
3. Clear your browser cache to remove any temporary issues that might be affecting the form.
4. Review your form settings to confirm that the connection to the record is properly configured.
5. Test the form in different browsers or devices to see if the issue persists across platforms.

If the problem continues, please provide more details about the error or the steps you have taken so far. This will help us guide you more effectively.

Let us know if you have any other questions.

Hi Ritu,

We'd like to get more details of the report you made for your forms. You've reached us using a guest account. We're unable to see the previous support tickets you opened. If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.