Forms now showing on My Workspace

Hello,

Whenever I log into my admin to manage my forms & see who has filled them out, my account is saying that I don't have any forms (I should have 3). When I go to my website & click on my link to fill out my forms, it works. However, I have no access to my forms.

Thank you,

Becky

Hi Nyxon,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It seems that although your forms are accessible via your website links, your admin account is not showing them. This issue could be related to account permissions, form ownership, or a display glitch in your admin panel.

Let me help you with that:

1. Verify your login account: Make sure you are logged into the correct Jotform account that owns or has access to the forms.
2. Check form ownership: Confirm that the forms are indeed created under your account or shared with you with proper permissions.
3. Clear browser cache: Sometimes, clearing your browser cache or trying a different browser can resolve display issues in the admin panel.
4. Review account permissions: If you are part of a team or sub-account, check if your permissions allow you to view and manage the forms.
5. Contact support if needed: If after these steps you still cannot see your forms in the admin, please provide more details such as your account email and form IDs for further investigation.

Give it a try and let us know how it goes.

Hi Becky,

Your Jotform account has three forms. It can happen that you accidentally filter which Jotform products should show on your My Workspace. Let's check this together:

1. On your My Workspace page, click on the Type dropdown.
2. Now, check the box on the Forms to show.
   
   

In addition, make sure you're logged into the correct Jotform account to see your forms.

Let us know if you have any other questions.