reset password new password not working

username:ucpofcentralaz1952

account locked new password not working

According to our records, the reset password email is being sent successfully. Please check your spam or junk folder. To avoid future issues, consider whitelisting Jotform's sender email or domain.

i got the email

Hi Kim,

Thanks for confirming that you received the email. Since you are still experiencing issues with the new password not working and your account being locked, please try resetting your password again using the link provided in the email. Make sure to enter the new password carefully and avoid copying any extra spaces.

If the problem persists, clearing your browser cache or trying a different browser might help resolve the issue.

We are here to assist you further if needed.

Hi Kim,

Thanks for reaching out to Jotform Support. I have reactivated your account and flushed the login attempts. You should now be able to log in to your account using the email address linked to it or the username. If you're having issues with the password, resetting your Jotform account password is easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.