Getting error loop for password change request expired

Hi Primrose,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

The error message you are encountering indicates that the password change request has expired. This usually happens if the password reset link is not used within a certain time frame.

To resolve this, please initiate a new password change request by going through the password reset process again. This will generate a fresh link that you can use to update your password.

If you continue to experience issues with the password reset process, please let me know, and I will be happy to assist further.

Give it a try and let us know how it goes.

It's not working. How do I go through the password reset process?

Hi Primrose,

To go through the password reset process on Jotform, please follow these steps:

1. Go to the Login page and select Forgot Password.
2. Enter your username or email associated with your Jotform account, then click Send Reset Instructions.
3. Check your email for the password reset instructions.
4. Click on the Reset Password link provided in the email.
5. Enter your new password and select Create a New Password to complete the process.

If you do not receive the reset email or face any other issues, please let me know.