Banking Details not showing properly on Classic Layout

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    dpatel2
    Asked on September 24, 2025 at 9:48 AM
    Thank you for showing me that! However, I encounter a different issue when I use the classic form layout. The Banking Details do now show up the same way as they do in the card layout. See the screenshot below of what I see versus what should be shown.My conditions for Tax ID reenter field are not working appropriately Screenshot 30 Screenshot 10My conditions for Tax ID reenter field are not working appropriately Screenshot 41 Screenshot 21
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    Reban JotForm Support
    Replied on September 24, 2025 at 10:58 AM

    Hi Daman,

    Thanks for reaching out to Jotform Support. Unfortunately, the design of widgets in Card Layout may look different when the same form is switched to Classic Layout. But you can adjust the settings in your Multiple Text Fields widget to increase the width and make it display more like it did before. Let me show you how:

    1. In Form Builder, select the Multiple Text Fields widget and click on the Gear icon beside it.
    2. Next, in the window that appears on the right side, go to the Advanced tab and toggle the Shrink and Move to a new line to On.
    3. After that, toggle the Shrink to Off to fix the position, and then go to the General tab.
    4. Increase the Width to a higher value to increase the size of the field. Repeat the same steps to other widget. Banking Details not showing properly on Classic Layout Image 1 Screenshot 30

    That's it. Test your form, and you’ll see that the format of the Multiple Text Fields widget is now fixed. Check out the screencast below for the result:

    Banking Details not showing properly on Classic Layout Image 2 Screenshot 41 Give it a try and let us know how it goes.

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