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mitzilucasAsked on September 24, 2025 at 8:15 AM
the wording on mobile does not look right. can you tell me how to fix that? screenshot is attached.
thank you
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Arghya JotForm SupportReplied on September 24, 2025 at 9:40 AM
Hi Mitzi,
Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened for me. After investigating it a bit, I found a solution. It’s really easy to fix. Let me show you how:
1. In Form Builder, click on Pencil icon beside the Paragraph element.
2. Click on Source Code icon in the toolbar at the top.
3. Now, change <pre> </pre> to <p> </p> inside the code.
4. Then, click on Ok button below in the pop-up window.
5. Finally, click on Save icon beside the element.
That's it. Now, when you open the form from a mobile device, it will show the full paragraph correctly. You can check out the screenshot below to see my results:
You can check out the Cloned form that I created. Also, you can Clone this form. If that’s not quite what you’re looking for, can you share a bit more info so I can help you better?
Give it a try and let us know how it goes.
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mitzilucasReplied on September 25, 2025 at 10:30 AM
It worked!! Awesome! Thank you SO much!!!!!
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