Exporting/Downloading Inbox Submissions And Export Question

Hello, I'm trying to export all inbox form submissions (136) so I can print them all and use them as receipts for each order. Having the images that are shown in the inbox will also be helpful. For some reason when I do this, about 56 of the 136 are PDF's saying "YOU DON"T HAVE ANY SUBMISSIONS" in the PDF file, all sized at 22 KB. Can you help me get all 136 submissions into printable PDF's? Also, is there any way to get the PDF file name to be of the individual that submitting the form instead of random numbers?

Also, after several days of work I found a work around outside of Jotform. But in this instance if we want to use Jotform again, is there a way to get my form to export the data like these columns: Item, Color, Size, Style, Total Quantity Ordered, Total Price? For some reason all the items were exported to an excel and show all in one column instead of individually. It made so much more work for me and I'd like to know if I did something wrong or if this just isn't functionality I can get from Jot form. My form is here: https://form.jotform.com/252305113151137. I tired to submit two additional screenshots to show but unfortunately am limited.

Thanks for your time. The first question is #1 priority right now but had to ask about #2.

Hi Alyssa,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Let me help you with your questions:

1. Exporting Inbox Submissions to Printable PDFs with Images:
When exporting submissions as PDFs, if you see files saying "YOU DON'T HAVE ANY SUBMISSIONS," it usually means those submissions were not properly included in the export. To ensure all submissions are exported correctly with images, please try exporting directly from Jotform Tables or Inbox using the PDF export option. This should include images shown in the inbox. Unfortunately, the default PDF file names are generated as random numbers, and there is no built-in option to rename PDF files automatically to the submitter's name during export.

2. Exporting Data with Columns Like Item, Color, Size, Style, etc.:
Regarding your exported Excel showing all items in one column, this happens because the form fields are exported as they are structured. To export data into separate columns for each attribute (Item, Color, Size, Style, Total Quantity Ordered, Total Price), you need to ensure that each of these is a separate form field or use the Spreadsheet to Table widget or Configurable List widget properly configured. This will allow the data to be exported in a more organized column format.

Here’s how to do it:

1. Go to your form's Submissions page or Tables.
2. Use the Export button and choose Excel or CSV.
3. Make sure your form fields are set up to capture each attribute separately.

If your form uses complex widgets for orders, consider breaking down the fields or using widgets that export data in separate columns.

Give it a try and let us know how it goes.