Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
Regarding your inquiry about service acquisition for CCN, I reviewed the detailed compliance and security requirements you shared. Here's a summary of how Jotform addresses these key areas:
Compliance & Privacy: Jotform complies with GDPR and CCPA, offers data processing agreements (DPA), and supports visible privacy notices on customer-facing forms. Server locations and data residency options include U.S. and EU.
Transmission & Storage Security: Data transmission uses HTTPS/TLS 1.2 or higher, images stored on Jotform servers are encrypted at rest, and form encryption with customer-owned keys is supported. Automatic retention and deletion of images can be configured.
Authentication & Access: Multi-factor authentication (MFA) is enabled for internal users, with role segregation between admins and reviewers, and periodic access log reviews.
Abuse Protection: File format restrictions (jpg/png/pdf), file size limits, and captcha/reCAPTCHA on forms are implemented.
Integration & Backup: Long-term storage options and encryption validation in external integrations are available.
Monitoring & Response: Activity logs are periodically reviewed, anomaly alerts can be configured, and contingency plans for platform outages are in place.
Contractual Risks: Service Level Agreements (SLA) for availability are confirmed, support under the Silver plan is validated, and liability clauses for data breaches are reviewed.
If you have specific questions about any of these points or need further details, please let me know.
Give it a try and let us know how it goes.
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