is this spam??? That seems like a lot of money!

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    Beth Barrett
    Asked on September 23, 2025 at 4:19 PM

    is this spam??? That seems like a lot of money! Image 1 Screenshot 20

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    Keenly JotForm Support
    Replied on September 23, 2025 at 4:58 PM

    Hi Beth,

    Thanks for reaching out to Jotform Support. I’ve passed this along to our relevant team and will update you as soon as we hear back from them.

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    Keenly JotForm Support
    Replied on September 23, 2025 at 5:29 PM

    Hi Beth,

    I've heard back from the relevant team, and we'd like to thank you for reporting this to us. We take your security and privacy very seriously, and we want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that they have violated our Terms of Use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. Although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Feel free to reach out again if you have any questions or if we can help you in any other way.

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