Yearly Invoice

Hello

We can no longer pay monthly with a card on file. Can you send me an invoice for the year and I can just pay upfront?

Susan Sullivan

Longwood University

Hi Upchurch18,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your request to pay yearly instead of monthly, please note that Jotform does not offer a one-time payment option. You can choose either monthly or yearly subscription plans, and the subscription will automatically renew at the end of each billing cycle until you cancel or downgrade your account.

If you want to switch to a yearly plan, you can do so from your account settings, and the invoice for the yearly subscription will be generated accordingly.

Let me know if you need guidance on how to change your subscription plan to yearly.

Give it a try and let us know how it goes.

Hi Susan,

Thanks for reaching out to us for help. I've gone ahead and reached out to our relevant team to check on your account. We’ll get back to you as soon as we get an update from them.

Hi Susan,

I've heard back from the relevant team. Regarding your subscription. The monthly subscription was canceled due to a missed payment. However, after reviewing your account, your account has an active yearly subscription, so your service remains uninterrupted.

Let us know if you have any other questions.