Unable to See All Apps

Having trouble seeing my apps

Hi James,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your issue with not being able to see your apps unless you create a new one, I understand how that can be frustrating. Since you are logged into the correct account and still facing this problem, it might be related to a display or syncing issue within your account.

Could you please try logging out and logging back in, or refreshing the app list page? If the issue persists, there might be a need to investigate further on our end.

Let me know if you need any more help with this.

Reach out again if you need any other help.

Hi James,

To see all your apps, you need to filter your assets on your My Workspace page. Let me show you how to do it:

1. On your My Workspace page, click on the Type button.

2. Check the box next to Apps in the asset list and uncheck the others to display only your apps.

Give it a try and let us know if you need any more help.

I think it maybe because there is the large paypal warning stuck above. Only issue is that I cannot see the paypal emails anylonger in the setting to switch to the update

Hi James,,

If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.