Conditionally show the AI agent for logged in users in WordPress site

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    Shugarts_Frank
    Asked on September 23, 2025 at 10:17 AM

    Is there a way to conditionally load an agent based on weather a user is logged in?

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    Jovito JotForm Support
    Replied on September 23, 2025 at 11:16 AM

    Hi Frank,

    Thanks for reaching out to Jotform Support. Unfortunately, the current documentation does not specify a built-in feature to conditionally load the agent based on user login status directly within the plugin. We can only apply conditions to form fields but not to AI agents at this time. The available integration options for embedding your AI agent only include using short codes or embed codes on WordPress, but not with conditions.

    While that feature isn’t available in Jotform right now, I’ve sent your request to our Developers for review. When or if it gets developed will depend on their current workload, how possible it is, and how much demand there is from other users. If/when we have any updates, we’ll follow up here and keep you posted.

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