Why is my paid Jotform account suspended again?

  • R
    Rodmar Branzuela
    Asked on September 20, 2025 at 12:00 AM

    I already made a repayment last September 16, 2025. Why is my account suspended again?

    Jotform Thread 31249121 Screenshot
  • Profile Image
    Christian JotForm Support
    Replied on September 20, 2025 at 1:21 AM

    Hi Rodmar,

    Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We’ll get back to you as soon as we get an update from them.

    Let us know if you have any other questions.

    Why is my paid Jotform account suspended again? Image 1 Screenshot 20

  • Profile Image
    Billy JotForm Support
    Replied on September 23, 2025 at 3:29 AM

    Hi Rodmar,

    Thanks for patiently waiting. Your account was suspended because there was an update in the dispute; however, I've already reactivated it. You may now log back in.

    Let us know if you need further assistance.

  • R
    Rodmar Branzuela
    Replied on September 23, 2025 at 4:44 AM

    Hi Billy, hoping that it will not be suspended again. Than you for the support.

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