AI Presentation agent: Skiping slides.

Hi!

I've created a multiple presentations with AI and never had the problem of script voiceover. At the moment, I have a project deadline and trying to fix an error since yesterday but nothing changes.

Link for the presentation: https://agent.jotform.com/01992993e8707631809066c13461e4b625b9/presentation/019929b355807251bb1a6bb0b1ff0179b9ad

The problems are as follows:

1- while presenting, its automatically skips from slide 5 to slide 8. Without any slide appearance nor script reading.

2- The script of slide 8 is not working and it reads the script for slide 73-

3- The script for slide 9 is not working but AI reads the script for slide 8 instead. When I check the text appearance in the 'edit script' box it shows the correct paragraph but when I play, its the wrong voiceover.

Hope to solve this asap as I need to submit this work today before the office hours ends.

Thanks in advance!

Hi fcagroup,

Thanks for reaching out to Jotform Support. In order to thoroughly troubleshoot the issue you're experiencing, our team would like to clone your AI agent along with its associated knowledge base. By replicating your environment, we can more accurately diagnose the issue and work on a tailored solution. Rest assured that all data will be handled securely and used solely for troubleshooting purposes in line with our strict privacy and security policies. Once the issue is resolved, the cloned AI agent and all associated data will be deleted.

Can you confirm that we have your permission to go ahead with this process? If you have any questions or concerns, we’re here to help.

Once we hear back from you, we can help you sort this out.

Hi Dayron,

Thank you for your prompt reply and I'm happy to confirm the process.

Hi fcagroup,

I tested your AI Presentation Agent and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.

Thank you Elifsu, will be waiting for your update!

Hello Elifsu,

I wanted to follow up regarding our support request. Are there any updates? Thank you!

Hi fcagroup,

I know this is taking longer than expected, and I appreciate your patience. We’re still on it and will update you as soon as we have something new.

Hi! Its been almost 20 days since my first mail, is there any update? Thanks!

Hi fcagroup,

I just touched base with the team and there’s no news yet, but they’re still working on it. I’ll keep you posted.