Thanks for reaching out to Jotform Support. Keep in mind that Jotform AI Agents are designed to automate routine tasks such as answering FAQs, scheduling appointments, qualifying leads, supporting customers, onboarding new hires, registering event attendees, collecting donations, and providing real-time assistance. They help streamline workflows and save you time by handling these busywork tasks.
Now, can you share more details about what you’d like the AI Agent to do? For example, are you trying to set it up for customer support, lead generation, form guidance, or another specific use case? Also, let us know if you’re experiencing any issues during setup or configuration so we can provide targeted troubleshooting steps.
Additionally, you can easily create an AI Agent from scratch. Let me show you how:
On your My Agents page, click on Create Agent in the top-left corner of the screen.
Next, select the Primary Channel you want for your AI Agent and click on Next. (I used Standalone in this example.)
On the Create an Agent page, click on Start From Scratch.
Now, on the Describe the Agent page that opens, enter a description for the AI Agent you want to create or click on a button below it for a predefined one, and then click on Create.
This generates an AI Agent based on the description you entered and redirects you to AI Agent Builder to further customize it.
Let us know if there’s anything else we can help you with.
Adrian Besilla JotForm SupportReplied on August 14, 2025 at 3:37 AM