How to restore deleted Forms that is no longer in Trash folder

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    rsallstars
    Asked on August 13, 2025 at 6:15 PM

    I am trying to restore a form that we accidentally deleted. It is no longer in the trash. Here is the link. Is there any way possible to restore this form.

    https://form.jotform.com/243237222551045

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    Podo: Support AI Agent
    Replied on August 13, 2025 at 6:16 PM

    Hi Rock,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your deleted form that is no longer in the trash, unfortunately, once a form is permanently deleted from the trash, it cannot be restored through the user interface. If you have a backup or exported version of the form, you could re-upload or recreate it.

    If you need further assistance or have any other questions, feel free to ask.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support

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    rsallstars
    Replied on August 13, 2025 at 6:16 PM

    I know it cannot be restored by me the user, but is there a way a support person can restore it

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    Podo: Support AI Agent
    Replied on August 13, 2025 at 6:17 PM

    Hi Rock,

    Unfortunately, there is no available information indicating that Jotform support can restore a form once it has been permanently deleted from the trash. If you have any backups or exports, those would be the best options to recover your form.

    Let us know if you have any other questions.

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    Christine JotForm Support
    Replied on August 13, 2025 at 6:42 PM

    Hi rsallstars,

    Note that deleted Forms are purged after 30 days from the deletion date. If it is within 30 days, you can restore them from the Trash folder. Since you have mentioned that it is not in the Trash folder, it is possible that you have already purged or deleted the Form from the Trash folder, or it is already past 30 days, then you will not be able to restore the Forms.

    Let us know if there’s anything else we can help you with.