Email Settings in Form Builder Showing Blank Screen

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    codyowen
    Asked on August 13, 2025 at 5:08 PM
    someting is also wrong with the website, when i try to go into any of my forms in form builder and go to settings and then try to go into email settings it is just showing me a blank screen. i have tried to do this with multiple forms and it is doing the same thing.
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    Kyle JotForm Support
    Replied on August 13, 2025 at 5:39 PM

    Hi Cody,

    Thanks for reaching out to Jotform Support. I optimized the form's performance by clearing the cache. Can you try it again and see how it goes? If the same thing happens, try using a different browser and also clear your browser's cache and cookies. You can also try using a different device or network connection.

    Give it a try and let us know if you have any other questions.