My Workspace to access my forms, tables and apps is not visible

My workspace tiles containing my tables, apps, and forms has disappeared. AI is not helpful. Uploading a screenshot using a pdf does not work. JPG is attached. This has been very frustrating.

Hi Elizabeth,

I'm sorry to hear about the frustration with your workspace tiles disappearing. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Let me help you with this: Your tables, forms, and apps are now located under the PRODUCTS tab in your account. Please check there to access your items.

If you still can't find them or need further assistance, please let me know.

Give it a try and let us know how it goes.

Best regards,
Jotform Support

No, it is not located under products. I opened that tab and NONE of my tables, forms and apps are there.

Hi Elizabeth,

A member of our Support Team has taken over your case and will assist you further.

Best regards,
Jotform Support

Hi Elizabeth,

Can you try logging into your account on another device, browser, or in incognito mode and check if the issue happens again? I also tried checking it on my end, and the options are available. Check out the image below:

Can you also send us a screen recording so we can check the issue you experienced on your end? You can use Loom, or any screen recording platform so we can check further.

Give it a try and let us know how it goes.

Just tried a different browser - Chrome, still getting the same issue.
Apologies, I work at a college and I'm slammed as we are at semester start, so my ability to better communicate is impacted.
[cid:9006a731-9dd3-48d5-9c92-301c50cf8561]
Liz Garosi
Administrative Assistant
Kinesiology/Athletics
Ph: 916-660-7433
Email: egarosi@sierracollege.edu<egarosi>
[A close-up of a logo Description automatically generated]
________________________________
</egarosi>...

Hi Elizabeth,

From the screenshot you shared, it looks like you’re not logged in to your account, which is why your workspace tiles such as My Tables, My Agents, and My Forms are missing. Please log in by clicking the Login button at the top-right of the Jotform homepage and entering your account email address and password.

I checked the account under egarosi@sierracollege.edu and confirmed that the forms, tables, and app are still there. You can also view your account assets by using the Type menu and select All. It's easy, let me show you how:

1. On your My Workspace page, click on Type menu in the top-right corner.
2. Select All to see all associated assets.

Give it a try and let us know how it goes.

I apologize but I'm not seeing what you are describing - you are doing a good job explaining though.
I clicked on MY WORKSPACE, but I don't see 'TYPE MENU'. See screenshots.
Thank you,
Liz
[cid:70256f64-cd6b-4531-95d9-cccb9e07e1d1]
Liz Garosi
Administrative Assistant
Kinesiology/Athletics
Ph: 916-660-7433
Email: egarosi@sierracollege.edu<egarosi>
[A close-up of a logo Description automatically generated]
________________________________
</egarosi>...

Hi Elizabeth,

The screenshot that you have provided wasn't posted here. Are you replying via email and attached the screenshot? If yes, you will need to access this thread and post the screenshot directly. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.

Ok, here it is...sorry, just slammed w/ a lot of distractions.

Hi Elizabeth,

I have checked the screenshot you've shared, and I can see that you're on viewing your Tables under your Workspace page. To view your forms, you can select Forms from the Type menu. Let me walk you through it:

1. On your My Workspace page, click on Type on the upper-right side of the page. 
2. Then, in the Dropdown menu that opens, put a check in the box next to Forms.

Let us know if there’s anything else we can help you with. 

Yes, I am aware of the Type box and the filters. In the first screenshot in the first request of this ticket, there is a picture of TILES displaying My forms, My tables, My apps. The red dialogue box below is where I usually pull up the tile display. Does this make sense?

Hi Elizabeth,

The Listing Picker feature has been disabled for approximately half of Jotform users at this time and will be fully removed in the near future. This change is part of our ongoing updates to streamline features, improve performance, and ensure a more consistent user experience across all accounts.

Now, we suggest using the Type menu instead, as shown in your latest screenshot, since it offers a similar functionality and will allow you to continue working without interruption.

Feel free to reach out again if you have any questions or if we can help you in any other way.

Ok thanks
Liz Garosi
Administrative Assistant
Kinesiology/Athletics
Ph: 916-660-7433
Email: egarosi@sierracollege.edu<egarosi>
[A close-up of a logo Description automatically generated]
________________________________
</egarosi>...