10 best AI tools in HR

10 best AI tools in HR

It’s no secret that many HR teams are using artificial intelligence (AI) to write job descriptions and sift through hundreds of applications. But that’s only scratching the surface of what this technology can do. 

Automatically approving time off requests, drafting performance reviews, even coaching that one overbearing manager — AI can assist with all that and more. With less paperwork cluttering your to-do list, you’ll have more time to help your talent succeed. 

Don’t start crossing off tasks just yet, though. Before you can automate anything, you need to find the right AI for HR tools. Here are 10 top contenders that’ll help you make smarter decisions and ramp up your productivity. 

The 10 best AI tools for HR

With so much on your plate, you don’t have weeks to spend watching tutorials or building intricate workflows. You need affordable, user-friendly HR automation software that makes your life easier. Start your search with these accessible tools. 

1. Jotform AI Agents

As an HR professional, it can sometimes feel like 90 percent of your job is creating and shuffling forms. With Jotform AI Agents, you can bring your forms to life with interactive, conversational assistants. 

Jotform’s Human Resources AI Agents let you create specialized agents without any coding. You can build your agent from scratch, customize a template, or even clone one you’ve already made. The Agent Builder lets you tweak the agent’s design and functionality to make it a perfect fit for your business.

Training your AI is straightforward, too. Upload documents — like your employee handbook — and share URLs to your company website. The agents will study your policies and even learn your tone. 

These specialized, AI-propelled agents can help with recruitment, onboarding, employee surveys, and performance evaluations. For example, they can collect employee documentation and enroll new hires in benefits. These tasks cut down on paperwork and keep everything organized without much effort.

While Jotform AI Agents are great for form creation and data collection, they’re not all-in-one HR management tools. If you need help with more complex functions — like payroll processing — you may need to combine your agents with a more expansive HR platform.

  • Best for: Automating form creation and data collection
  • Developer: Jotform
  • Key features: Conversational form experiences, no-code customization, integrates with existing Jotform forms, automated data collection and interaction
  • Pros: Easy to set up and use without coding skills, flexible customization options, integration with existing Jotform tools
  • Cons: Limited advanced customization compared to more complex AI systems, best suited for data collection rather than full HR management
  • Plans/pricing: Jotform AI Agents are included with Jotform’s subscription plans; the Bronze plan is $34 per month and lets you create 25 agents; for more storage and conversations, consider the Silver ($39 per month) or Gold ($99 per month) plans 
  • G2 rating: 4.7/5

2. BambooHR

screenshot of bamboo hr product interface

BambooHR helps small and medium-sized businesses manage employee information and payroll. Currently, the platform offers a handful of AI features. 

Ask BambooHR is a chatbot that answers common employee questions. Staff can ask for personal information, like, “Do I have any vacation days left?” and “Who’s our dental insurance provider?” They get immediate responses, and you get fewer emails pinging in your inbox — a win-win. 

The software also uses AI to summarize peer feedback and employee survey results. These snapshots help you see where your company’s excelling and areas of improvement at a glance. 

BambooHR has only developed a handful of AI tools, so it may not make a huge difference in your productivity. It also offers minimal customization options for workflows and user permissions.

  • Best for: Employee management and HR analytics
  • Developer: BambooHR
  • Key features: AI summarized feedback, conversational AI bot, employee self-service portal, centralized employee database
  • Pros: Intuitive interface with simple navigation, AI chatbot cuts down on emails, great for small to medium-sized businesses
  • Cons: Limited payroll functionality without integrations, some customization limitations, fewer AI functions than some competitors
  • Plans/pricing: Contact BambooHR for information on plans and pricing
  • G2 rating: 4.4/5

3. Gusto

screenshot of Gusto website homepage with the words payroll, hr, benefits, simplified

Gusto is a payroll, benefits, and onboarding platform for small businesses. While it doesn’t have any active AI features yet, it recently announced that it’s developing an assistant named Gus. This tool will help automate tasks like assigning teams or even awarding raises. But don’t worry — humans will still need to approve everything, so Gus can’t go rogue and triple everyone’s salaries. 

The tool is also compatible with Peoplelogic.ai, a “people intelligence platform.” Use it to analyze your team’s data and get AI-powered recommendations. For instance, you can spot high-performing staff and celebrate their hard work, encouraging them to stick around. 

While Gusto excels at payroll, benefits administration, and onboarding, it lacks some of the more advanced HR features like detailed performance management. And, until it launches Gus, the platform itself has no built-in AI features. 

  • Best for: Payroll, benefits, and onboarding automation
  • Developer: Gusto
  • Key features: Automated payroll and tax filing, employee benefits management, self-onboarding and document storage, integration with accounting software
  • Pros: Simplifies payroll and benefits administration, integrates with people intelligence tools, automated tax filing
  • Cons: AI assistant hasn’t launched yet, fewer advanced HR management features compared to some competitors
  • Plans/pricing: Gusto’s plans start at $49 per month, plus $6 per month per person; the Simple plan includes full-service payroll, while higher tiers offer more advanced features like time tracking and hiring tools
  • G2 rating: 4.5/5

4. Lever

screenshot of Lever by Employ website homepage with the words whatever comes next, lever moves with you

Lever comes with a suite of AI recruiting tools. It’s designed to make hiring more efficient and data-driven. 

With built-in automation and analytics, Lever can track candidates and manage job postings. During interviews, you’ll get AI-generated transcripts and smart summaries of each candidate’s strengths. That way, you can focus on getting to know potential hires instead of frantically scribbling notes. 

Lever also offers AI-powered reporting tools. They can help you spot bottlenecks, such as repetitive onboarding or a manager who takes days to schedule interviews. With this data, you can fine-tune your hiring strategy. 

While Lever is among the most hefty AI recruiting tools, it lacks some advanced HR management features. Its focus on hiring makes it less suitable as a comprehensive HR platform.

  • Best for: Talent acquisition and applicant tracking
  • Developer: Lever
  • Key features: Applicant tracking and management, AI-generated interview transcripts, candidate relationship management, advanced analytics and reporting
  • Pros: Consolidates recruiting and candidate tracking, collaborative features for team-based hiring, detailed AI reporting and analytics
  • Cons: HR functionality confined to recruiting, requires integration with other HR platforms for a full suite of features, potential scalability issues for complex organizations
  • Plans/pricing: Contact Lever for information on plans and pricing
  • G2 rating: 4.3/5

5. 15Five

screenshot of 15five website homepage with the words the performance management platform built for business impact

15Five uses AI in employee management to encourage continuous feedback and engagement. It helps managers build stronger relationships with their teams through regular check-ins, goal tracking, and performance reviews. 

The Kona AI Coach is one tool that sets 15Five apart. It analyzes your managers’ performance and recommends ways for them to improve. This could involve anything from leading more effective meetings to rewarding an employee who saved a big client account. Kona even communicates through Slack for instant feedback. 

  • Best for: Employee engagement and performance management
  • Developer: 15Five
  • Key features: AI coaching for leaders, goal setting and objectives and key results (OKR) tracking, regular check-ins and one-on-one meeting support, employee engagement surveys
  • Pros: Encourages consistent communication between managers and employees, in-depth AI coaching, supports goal alignment and progress tracking
  • Cons: Some complaints of poor customer support; some functions less intuitive than they could be; while 15Five excels at performance tracking and feedback, it’s not a full-scale HR solution — you’ll still need other tools for payroll, recruiting, and benefits administration
  • Plans/pricing: Paid plans include Engage at $4 per month, Perform at $10 per month, and Total Platform at $16 per month; Kona AI Coach costs an extra $29 per manager per month
  • G2 rating: 4.6/5

6. Lattice

screenshot of Lattice website homepage showing an introductory video of the product

Lattice lets you set, track, and achieve your organizational goals through continuous performance management. It’s an ideal tool for managing OKRs, which helps your team align its goals with broader company initiatives. 

Where Lattice really shines, though, is with its HR automation software. Its AI chatbot uses real-time data to answer employee questions and guide manager decision-making. For example, you could say, “Emily seems burned out lately. How can I help her?” Lattice will analyze Emily’s productivity and other data, then share tips to help you support her. 

The platform also has AI reporting software. Use it to analyze survey data and create personalized growth plans for your employees.  

  • Best for: OKRs and goal tracking
  • Developer: Lattice
  • Key features: Real-time OKR tracking, performance review management, continuous feedback and coaching, customizable dashboards
  • Pros: Helps align team and company goals, encourages continuous performance improvement, includes AI coaching and chatbot 
  • Cons: Few customization options; steep learning curve; while Lattice is excellent for performance tracking and goal management, it doesn’t cover every aspect of HR — for payroll or recruitment, you’ll need additional integrations
  • Plans/pricing: Lattice’s Talent Management plan starts at $11 per month per user and comes with core AI features
  • G2 rating: 4.7/5

7. Workday

screenshow of workday website homepage with the following words workdau rising is days away

You may already be familiar with Workday’s popular AI recruiting tools. Its applicant tracking system (ATS) helps you quickly spot top talent in an ocean of applications. And with diversity insights, you can avoid any unconscious bias when hiring. 

Plus, the platform uses AI to automatically send notifications to both hiring managers and candidates, so everyone stays in the loop. No more racking your brain to remember if you invited a candidate to an interview — it’s already on your calendar.  

Although Workday does offer recruiting and onboarding features, they aren’t as comprehensive or user-friendly as some specialized platforms focused solely on talent acquisition or employee onboarding. 

  • Best for: Workforce planning and talent management
  • Developer: Workday
  • Key features: AI-powered recruiting tools, talent management and career development, real-time reporting and data visualization, customizable dashboards and integrations
  • Pros: Comprehensive workforce and talent management, strong data analytics and reporting capabilities, scales well for large enterprises
  • Cons: Data ingestion limits for reports, integration limitations, potential HR policy inflexibility
  • Plans/pricing: Contact Workday for information on plans and pricing
  • G2 rating: 4.1/5

8. ClearCompany

screenshot of clear company website homepage one platform every talent decision

ClearCompany is a talent management platform with applicant tracking, onboarding, performance management, and employee engagement tools. Its Talent AI feature helps you quickly source and screen candidates. Once you’ve narrowed down your top choices, use the Virtual Recruiter to schedule interviews automatically — goodbye, email tag. 

You can also help your employees grow with the AI Course Builder and AI Coach. They provide custom feedback and resources to support each team member’s professional development. 

ClearCompany’s range of features can feel overwhelming for smaller teams or companies without dedicated HR staff. Additionally, some users report that the customization options for reports are minimal.

  • Best for: Talent management and applicant tracking
  • Developer: ClearCompany
  • Key features: Applicant tracking and recruitment management, AI-generated onboarding and training modules, goal setting and performance reviews, real-time analytics and reporting
  • Pros: AI recruiting tools, compatible with existing HR systems, performance tracking and goal management
  • Cons: Customization options for reporting are limited, can feel overwhelming for small HR teams, possible integration challenges
  • Plans/pricing: Contact ClearCompany for information on plans and pricing
  • G2 rating: 4.6/5

9. SAP SuccessFactors

screenshot of human capital management software SAP's website homepage

SAP SuccessFactors is a comprehensive human capital management (HCM) suite. It covers various HR functions including talent management, employee engagement, and learning and development. 

One of its best features is SAP Business AI. It saves time by automatically generating interview questions and helping you make hiring decisions. It can even give you talking points when negotiating compensation, so everyone walks away satisfied. 

  • Best for: HR automation and performance management
  • Developer: SAP
  • Key features: Learning management system, performance and goal tracking, talent and succession management, workforce analytics and planning
  • Pros: Comprehensive HCM suite with modular features, strong focus on learning and development, AI recruiting software 
  • Cons: Complicated setup and configuration, especially for small to medium-sized businesses without dedicated IT support; outdated user interface; high implementation and maintenance costs
  • Plans/pricing: $75.60 per user per year
  • G2 rating: 3.9/5

10. Namely

screenshot of Namely website homepage with the words the all in one HCM experience

Namely is an all-in-one HR software solution tailored for mid-sized businesses. 

While this platform’s AI features aren’t as robust as many others on this list, it can automate everyday tasks. For example, you can automatically send offer letters and onboarding paperwork so that you spend less time typing out emails. It even creates automated task lists to help you juggle everything better. 

Namely also combines essential HR functions like payroll, benefits, talent management, and compliance into one central platform. 

What Namely doesn’t offer is built-in pulse surveys or an ATS. Its payroll tool is also best suited for less complex organizations. What’s more, its pod-based support model can lead to slower response times. 

  • Best for: Comprehensive HR management for mid-sized businesses
  • Developer: Namely
  • Key features: Payroll and tax management, benefits administration, performance management, employee self-service
  • Pros: User-friendly interface, comprehensive HR functionalities, strong integration capabilities with third-party applications
  • Cons: Possible challenges with customer support responsiveness, advanced features may require additional customization to align with specific needs, lacks an ATS and pulse surveys
  • Plans/pricing: Namely offers customized pricing based on the size of your organization and the specific features required, paid plans start at $9 per employee per month
  • G2 rating: 3.9/5

Transform your strategy with HR AI tools

Completely change how your team operates by using AI to automate repetitive tasks and make smarter decisions. With the best AI tools for HR, your workflows and processes can be smoother and more efficient.

When choosing an AI tool, consider your company’s needs and priorities. Some tools excel at talent acquisition, while others focus on employee recognition or performance management. Take the time to evaluate your goals and match them with the appropriate features.

See how much AI can supercharge your productivity with Jotform’s Human Resources AI Agents.

This article is for HR professionals, talent acquisition specialists, people operations managers, and business leaders who want to explore the best AI tools in HR to streamline hiring, onboarding, performance management, and employee engagement while boosting productivity and reducing administrative workload.

AUTHOR
After working in banking management for 18 years, Laine is well-versed in writing procedures, customer communication, and general correspondence on marketing, finance, technology, SAAS, consumer products, and related topics. She has 3 years of experience ghostwriting, 4 of blogging, and 5 of podcast scriptwriting. Laine’s non-business niche is true crime with a strong focus on empathy for child victims and their families. In her spare time, she often works on creative writing projects.

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