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Jotform Enterprise helps Reach grow and deliver relevant content

Discover how Reach, a leading U.K. publisher with 50M monthly readers, uses Jotform Enterprise to scale engagement, collect 120K+ responses, and grow digital reach.

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Reach

Scaling engagement with impressive results

Increase in monthly online submissions

325%

Total responses

Over 120,000

Total visitors reached monthly

50 million

Reach

Reach

Industry:

IT & Technology

Company Size:

Large

Use Cases:

Polls and surveys, Report builder, Data collection, Digital growth strategy

About

Reach is a top U.K. publisher, home to brands like The Mirror, Express, and Daily Star, engaging 50 million readers monthly. By leveraging Jotform Enterprise, Reach enhances audience interaction, collects real-time reader sentiment, and supports its digital growth strategy with unprecedented efficiency.

Challenge

Reach, a leading U.K. publisher, faced difficulties with its existing survey tools, which were complex to manage, lacked scalability, and hindered their ability to respond rapidly to breaking news. They also struggled to organize reader-generated data effectively and convert survey participants into newsletter subscribers, limiting their ability to fully leverage audience engagement.

Solution

To address these challenges, Reach implemented Jotform Enterprise, leveraging its user-friendly tools, ready-made templates, and seamless integration capabilities. This allowed them to rapidly create and deploy polls, organize and report on results with features like Report Builder, and automate workflows to channel reader data efficiently into their editorial and marketing platforms.

Results

Reach achieved a 325% year-over-year increase in monthly online submissions and collected over 120,000 responses within an hour of breaking news about the European Super League. This enhanced their ability to engage readers with timely polls, and convert participants into loyal subscribers.

Provides an opportunity for a more streamlined operation

The ability to share folders provides an opportunity for a more streamlined operation. Being able to grab results quickly is also a strong benefit — we want our audiences to know the results of the survey they took part in, so this helps editorially.

Kristian Walsh

Senior sports editor, Reach