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How Jotform Apps reduced Burger King New Zealand’s workload
Discover how Burger King New Zealand revolutionized its operations with Jotform Apps. By replacing outdated processes with custom no-code apps, they streamlined workflows, improved communication, and saved hours of time daily. Learn how you can simplify your tasks and boost efficiency — all with the power of Jotform.
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Burger King New Zealand
Industry:
Restaurants & Food
Company Size:
Large
Use Cases:
Jotform Apps QR Code Custom elements Jotform Inbox
About
Burger King New Zealand oversees 76 restaurants across the country, emphasizing operational efficiency and adherence to health and safety standards. To maintain these priorities, the organization sought a more streamlined and effective way to handle its operational processes.
Challenge
Michael Nacario, the operations developer for Burger King New Zealand, faced challenges in managing essential tasks like health and safety checks, supply requests, and internal updates. Previously, these tasks relied heavily on manual methods such as paper forms and emails, which were time-intensive and error-prone. Employees also had to use company computers or makeshift processes, like transferring photos from mobile devices to desktops, adding to the inefficiency.
Solution
To address these issues, Nacario adopted Jotform Apps. The no-code app builder allowed him to create custom apps that housed multiple forms in one centralized mobile hub. With QR codes, Nacario could easily share these apps with employees, eliminating the need for multiple links or codes. The forms were accessible on both mobile and desktop devices, simplifying the process for all users. The intuitive drag-and-drop builder and task-specific templates enabled Nacario to quickly create and deploy functional apps without technical expertise.
Results
Implementing Jotform Apps yielded significant benefits for Burger King New Zealand. Tasks that once consumed an entire day were reduced to just two or three hours. Email traffic dropped substantially, and response times improved dramatically. The apps supported various operational needs, including health checks, supply requests, and compliance tasks. Nacario also personalized the apps with branding elements like the company logo, ensuring a professional presentation while maintaining functionality.
Streamlining Communication
Jotform made things easier and faster from the organizational side; it reduced the email traffic drastically. I just sent all the QR codes to restaurants and no matter what I change in the app, they can still use the codes. It provided consistency in terms of communication and information.
Operations Developer, Burger King New Zealand
