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  • Support Request

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    Support Request

  • Please note we currently only provide support to Australia & the Asia Pacific region.

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  • Welcome - Thank you for enquiring with MBC Support

    We provide both ad hock support and managed services using a credit system outlined in the Terms & Conditions on our website. A free 30 minute consultation/investigation is available if you have a referral code, otherwise payment is required up front to book in a time for consultation.

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    Instant Support Product Image
    Instant SupportInstant support connection + 30mins of investigation/troubleshooting (Level 1 and 2 support)
    $50.00AUD
    Item subtotal:$0.00AUD
      
    Support Credits Product Image
    Support CreditsSupport credits are used to cover the time required to identify and resolve the issue/s raised. - Each Support Tier level requires different skill set and the credits allow us to take payment that can be used across the different tiers. - Please see Instant Support T&C for a more detailed explanation of Support Tiers, and how credits apply to timeframes.
    $75.00AUD
    Credit Qty. Block Qty. Price
    2 $75.00AUD
    4 $130.00AUD
    12 $291.00AUD
    20 $375.00AUD

    Item subtotal:$0.00AUD
      
    MBC Newsletter Product Image
    MBC Newsletter
    $ FreeAUD
      
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    Subtotal
    $0.00AUD
    Tax
    $0.00AUD
    Total
    $0.00AUD

  • Please provide client Update notes here prefixed with international date format: YYYMMDD:

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