Transporting medical supplies is an essential job. Hospitals need equipment, research facilities need specimens and samples, pharmacies need medications, and those are just a few examples. Ensuring the safe and quick transportation of these supplies is a specialized task, which is where medical couriers come in.
Medical couriers handle the transportation of medical specimens, pharmaceuticals, and medical supplies to healthcare facilities. This includes important equipment, drugs and medicine, bloodwork and test samples, and more. Special handling and treatment of samples and specimens is often required, and meeting delivery times is more than just a matter of convenience. This is why couriers need to offer specialized services, like temperature control, chain of custody, and 24/7 monitoring.
To streamline their operations, many couriers rely on specialized apps designed to enhance efficiency, ensure compliance, and provide real-time tracking. This article explores the best medical courier apps, their benefits, and how to choose one that suits your needs.
Benefits of using medical courier apps
For medical couriers, leveraging technology is not just about staying competitive — it’s about providing the highest level of service and safety in a field where every second counts. Medical courier apps offer several advantages that enhance the delivery process:
- Streamlined operations: Apps can help automate dispatching and optimize routes to reduce travel time and fuel costs, enhancing overall efficiency.
- Regulatory compliance: Built-in compliance features help couriers adhere to industry regulations, minimize the risk of legal issues, and ensure the safe handling of sensitive materials.
- Real-time visibility: Tracking features allow instant access to the location and status of deliveries, fostering transparency and allowing for quick adjustments if needed.
- Enhanced communication: Integrated messaging systems facilitate seamless communication between couriers, dispatchers, and clients.
- Data-driven insights: Delivery data analytics can help you identify trends, improve performance, and make informed decisions for future operations.
Tips for choosing the right medical courier app
Selecting the right medical courier app can significantly improve the efficiency and reliability of your delivery operations. Consider the following factors when you make your decision:
- Feature set: Determine your need for advanced features like automated dispatch, detailed compliance tracking, and comprehensive reporting tools.
- User experience: Opt for an app with an intuitive interface that minimizes training time and maximizes productivity. A clunky UI can make life difficult for employees and create bottlenecks.
- Integration capabilities: Ensure seamless integration with your existing systems, such as electronic health records (EHR) and inventory management software, to maintain a cohesive workflow.
- Scalability: Choose an app that can grow with your business. Look for flexible plans and features that can accommodate increased delivery volumes and expanded service areas.
- Support and maintenance: Reliable customer support and regular updates are crucial. The app should evolve with industry standards and address any technical issues promptly.
- Cost efficiency: Balance cost against the benefits offered. Higher-priced apps might offer more robust features, but make sure these align with your operational needs and budget constraints.
By focusing on these critical aspects, you’ll be better equipped to select a medical courier app that enhances efficiency, ensures compliance, and supports your business growth.
A look at some of the top medical courier apps
1. Onro
- Key features: automated dispatch, route optimization, proof of delivery, real-time tracking, barcode scanning
- Pros: driver task assignments, customer profile management, customer apps and portals, admin dashboard
- Cons: white labeling and business-to-business invoicing require Enterprise plan; user reviews are scarce
- Pricing: Business ($239 per month), Enterprise (contact sales for pricing)
- Platforms: iOS, Android, web
- Overall G2 user rating: 5.0/5.0
- Overall Capterra user rating: 5.0/5.0
Onro is a last-mile delivery platform that helps businesses manage dispatching, routing, and tracking. Dispatching can be automated or done manually. Users can assign tasks to drivers, track deliveries in real time, optimize routes, and manage customer relationships through portals and profiles. Users can also oversee operations and access analytics through an admin dashboard.
2. Kosmo
- Key features: route optimization, automated dispatch, automated order importing, real-time tracking, driver app
- Pros: driver assignments, app navigation, proof of delivery with signature or photo, location tracking, automated notifications
- Cons: user reviews are scarce
- Pricing: Launch ($199 per month), Grow ($499 per month), Optimize (contact sales for pricing)
- Platforms: iOS, Android, web
- Ratings: no rating on App Store or Google Play; minimal ratings on G2 and Capterra
Kosmo is a last-mile delivery platform that lets users create and optimize routes, automatically assign deliveries to drivers, capture proof of delivery, share real-time tracking, automate notifications, and more. Drivers can use an app to manage deliveries and navigation.
3. Track-POD
- Key features: live tracking, safety management, fleet optimization, analytics reports, route optimization
- Pros: e-signature support, customer tracking, offline support, barcode scanning, automated scheduling
- Cons: some advanced support options are limited to more expensive plans
- Pricing: multiple plans are offered, with options for paying per driver or per bulk order; see website for details
- Platforms: iOS, Android, web
- Overall G2 user rating: 4.5/5.0
- Overall Capterra user rating: 4.7/5.0
Track-POD is a delivery management platform that supports transportation management, courier dispatch, route planning, and more. Users can instantly dispatch couriers, automate daily schedules, track deliveries in real time, and analyze performance. The platform offers a dashboard that lets users drag and drop orders, routes, and sites. Track freight, digitize freight documentation, forecast transportation management needs, and more.
4. Routific
- Key features: route optimization, live tracking, delivery notifications, proof of delivery
- Pros: order importing; drag-and-drop route adjustment; driver assignments; Google Maps, Waze, or Apple Maps navigation
- Cons: additional orders cost more, so cost can increase dramatically with business scale
- Pricing: pricing is on a sliding scale; $150 per month is the base price for the first 1,000 orders; cost increases from there
- Available platforms: iOS, Android, web
- Overall G2 user rating: 4.7/5.0
- Overall Capterra user rating: 4.9/5.0
Routific is route optimization software designed to calculate the most efficient routes, significantly reducing travel time and fuel expenses. Drivers benefit from less stressful routes and more predictable schedules. Businesses can track deliveries in real time, assign drivers to orders, capture proof of delivery, and more.
5. Onfleet
- Key features: route optimization, real-time client updates, reporting features, automated dispatch, real-time fleet tracking, proof of delivery
- Pros: route and dispatch monitoring from a centralized dashboard, automated assignments, predictive ETAs, driver chats
- Cons: historical analytics limited except on Enterprise plan
- Pricing: Launch (starts at $550 per month), Scale (starts at $1,265 per month), Enterprise (contact sales for pricing)
- Platforms: iOS, Android, web
- Overall G2 user rating: 4.6/5.0
- Overall Capterra user rating: 4.6/5.0
Onfleet is a last-mile delivery platform with real-time tracking, a centralized dashboard for route management, automated customer notifications, and more. Onfleet’s robust analytics provide deep insights into delivery operations, enabling businesses to make data-driven decisions that improve performance and client satisfaction. Drivers can access an app that allows them to navigate and communicate with dispatchers and customers.
6. Circuit
- Key features: route planning and optimization, dispatcher dashboard, driver app, real-time tracking, customer notifications
- Pros: automated delivery data importing, custom stop details, live route tracking
- Cons: delivery history limited on all plans except Pro
- Pricing: Teams pricing: Starter (starts at $100 per month), Essentials (starts at $200 per month), Standard (starts at $250 per month), Pro (starts at $300 per month). Custom plans also available. Individual Circuit Route Planner app plans also available.
- Platforms: iOS, Android, web
- Overall Google Play user rating: 4.6/5.0
- Overall App Store user rating: 4.7/5.0
Circuit is a delivery management platform that supports route planning for individual delivery drivers as well as delivery businesses. It offers route optimization to ensure drivers follow the most efficient paths, reducing delivery times and increasing productivity. Additionally, its user-friendly interface allows drivers to easily manage their tasks, while real-time updates keep dispatchers and clients informed at every step.
7. GSMtasks
- Key features: automated dispatch, proof of delivery, route optimization, time management, live tracking, task creation
- Pros: drag-and-drop task organization, driver notes, barcode scanning, custom tracker page, recurring tasks, fleet analytics
- Cons: Android app has a 3.2 user rating on Google Play
- Pricing: Essential ($17 per user, per month), Professional ($22 per user, per month), Enterprise (custom pricing)
- Platforms: iOS, Android, web
- Overall Capterra user rating: 4.7/5.0
GSMtasks is a delivery and logistics management platform. It lets users automate driver dispatch, optimize routes, add custom fields for easy filtering and search, drag and drop tasks to manage them, and more. You can use GSMtasks to capture signatures digitally, easily obtain proof of delivery, and send proof of delivery to customers.
An easy way to create your own medical courier app: Jotform Apps
Prebuilt solutions aren’t always a great fit for every organization. If you want the flexibility of a custom application without the headache of coding it yourself, try Jotform Apps. Jotform Apps lets you easily create a custom app from scratch or by customizing a template using an intuitive drag-and-drop interface. No coding is required.
You can use Jotform Apps to build your own medical courier app that hosts forms and processes payments. Your app can also integrate with Jotform’s suite of powerful tools. Manage data with Jotform Tables, analyze results with Jotform Report Builder, gather e-signatures with Jotform Sign, and more.
Check out our medicine delivery app template and customize it to fit your needs, add additional features, and share with ease. Here are a few things you can incorporate in your custom application:
- Medical order forms: Simplify order collection with shareable custom forms that integrate with over 200 other software platforms.
- Payment processing: Choose from over 40 payment processors to ensure smooth payment collection.
- Order database management: Manage order and customer data with Jotform Tables.
- GPS tracking: Add a GPS location widget or address map locator to your app to verify user addresses.
Choosing the right medical courier app can significantly enhance the efficiency and reliability of your delivery operations. Whether you prefer a ready-made solution or a customizable platform like Jotform, the right app can improve your service quality.
Build your first app with Jotform Apps and see how you can make your processes more efficient. Get started for free.
Photo by Alexander Simonsen on Unsplash
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