Best automation AI agents
Looking for a way to make your workload more manageable? AI agents could be the key.
Automation AI agents are software tools that use artificial intelligence to perform business functions with or without prompts. They streamline tasks so you can accomplish more in less time. Whether you work in research and communication, administration and project management, or problem solving and data analysis, AI agents can support you.
AI tools do more than just increase efficiency — they enhance employee and customer experiences as well. To help you choose the right tool for your workload, we’ve rounded up 14 of today’s top AI agents. But first, let’s take a closer look at the benefits of these tools and why they’re so valuable in the workplace.
Key benefits of automation AI agents
AI automation tools are capable of completing tasks with minimal human intervention. The best AI tools for business are well suited to a variety of tasks and useful in nearly every industry.
Whether you work in tech or healthcare, hospitality or education, AI agents offer several advantages:
- Saving time with better task management — AI-powered agents act autonomously, freeing up more of your time to focus on other important aspects of your business.
- Reducing errors — AI agents don’t make the same types of mistakes humans do, so there’s no worrying about typos, inverted numbers and letters, missed dates, or other simple errors.
- Improving employee satisfaction — AI agents give your team the tools they need to succeed, leaving them more fulfilled at work and ready to excel in their roles.
- Enhancing customer experiences — Automation AI agents can provide better, faster, and more accurate service to customers, improving their overall perception of your business.
The best automation AI agents for your needs
There’s no shortage of AI workflow automation agents on the market. So how do you choose the right one for your business? Here are some factors to consider that can help you make an informed decision:
- Does it have a user-friendly interface that appeals to beginners as well as tech-savvy experts?
- Does it offer features that address the key problems your business is experiencing?
- Does it have the ability to scale with your business as it grows?
- Do the implementation and maintenance requirements seem manageable for your team?
- Does it integrate with other business tools you use?
- Does it offer a variety of customer support options, such as live chat, knowledge-base articles, and user forums?
- Does it provide the features and functionality you need at a reasonable price point?
The top AI tools for businesses
1. Claude
Claude is an AI assistant chatbot that helps you create websites, documents, code, and more, helping you do your best work.
Best for: Chatbot-supported content creation
Developer: Anthropic
Key features:
- Easy-to-use chat interface
- Team collaboration capabilities
- Multiple AI models
Limitations: The free plan makes it difficult to fully explore the tool due to its feature limitations.
Pros: Claude creates content that sounds natural and human.
Cons: Users note the chatbot sometimes has difficulty following directions.
Plans and pricing: Claude offers a free plan with limited features and usage, two paid plans starting at $20 per month, and a custom enterprise-level plan.
G2 rating: 4.5/5
2. UiPath
UiPath is an AI-powered business automation platform offering a suite of products for process optimization, communication mining, and much more.
Best for: AI-powered enterprise automation
Developer: UiPath
Key features:
- Task management optimization
- Automated idea capture
- Low-code development
Limitations: Organizations will need experienced developers to implement and maintain the software.
Pros: UiPath is easy to implement and set up for an enterprise-level system.
Cons: Users find the pricing structure high when compared to similar options.
Plans and pricing: UiPath offers a free plan with limited features and usage, a pro plan for $420 per month with one automation developer license, and a custom enterprise-level plan.
G2 rating: 4.6/5
3. Grain
Grain is a sales conversion intelligence platform featuring an AI assistant that takes notes in sales meetings. The agent provides summaries, insights, and coaching as well.
Best for: Sales conversion optimization in meetings
Developer: Grain
Key features:
- Automated meeting notes
- Instant task list and follow-ups
- Streamlined CRM (customer resource management) updates
Limitations: Grain does not provide regional language support for non-US markets.
Pros: Grain delivers concise and actionable summaries of sales meetings.
Cons: Some users have found limitations in the AI phrase recognition for note-taking.
Plans and pricing: Grain offers a free plan for 20 meetings per month, plus two paid plans starting at $15 per month that offer unlimited meetings. There is also a custom enterprise-level plan.
G2 rating: 4.7/5
4. Read AI
Read AI is a copilot for your workspaces. Whether you’re in meetings or writing emails and messages, it helps you by offering summaries, content discovery, and recommendations.
Best for: AI-powered post-meeting analysis
Developer: Read
Key features:
- Live transcription
- Audio and video upload
- Meeting playback
Limitations: Read AI needs to be integrated with a meeting software for operation.
Pros: Read AI offers a speaker coach to improve communication during meetings.
Cons: Users have found some issues with the accuracy of transcriptions.
Plans and pricing: Read AI offers a basic free plan for five meetings, plus three paid plans starting at $19.75 per license per month. Paid plans are for unlimited meetings.
G2 rating: 3.8/5
5. AgentGPT
AgentGPT helps you assemble, configure, and deploy autonomous AI agents within your web browser.
Best for: Creation and deployment of browser-based custom AI agents
Developer: Reworkd
Key features:
- Ready-to-customize AI agents for a range of industries and functions
- Agent task window
- Web search capabilities
Limitations: The UI is clunky and nonintuitive.
Pros: AgentGPT has dozens of ready-to-use AI agents for budgeting, marketing, and resumes.
Cons: Some users find the interface outdated and unappealing.
Plans and pricing: AgentGPT offers a free plan including 5 demo agents per day, as well as a paid plan for $40 a month with 30 agents per day. There is also a custom enterprise-level plan.
G2 rating: 3.9/5
6. Fathom
Fathom is an AI-powered meeting recorder and notetaker that highlights key information so you can focus on the conversation.
Best for: Concise meeting summaries
Developer: Fathom
Key features:
- Automated transcription
- Multiple meeting summary templates
- Syncing with HubSpot CRM
Limitations: It could use more integrations with other business tools, such as project management software.
Pros: Fathom enables you to share clips from a video recording instead of just sharing text.
Cons: Some users would like the ability to automatically assign tasks in project management tools after the meeting.
Plans and pricing: Fathom offers a free plan for unlimited recordings and three paid plans starting at $15 per month. Meeting summaries, action items, and other features are not available in the free plan.
G2 rating: 5/5
7. Tactiq
Tactiq is a note-taking Chrome extension that provides summaries, action items, and more for meetings held in Zoom, Google, and Microsoft Teams.
Best for: Accurate meeting transcriptions
Developer: Tactiq
Key features:
- Transcriptions and summaries
- Actionable insights from meetings
- Tech support in 60+ languages
Limitations: Tactiq doesn’t offer meeting recordings.
Pros: Tactiq has an OpenAI integration that you can use to take custom actions, such as writing an email update to meeting attendees.
Cons: Users have found the feature set to be quite basic compared to other similar tools.
Plans and pricing: Tactiq offers a free plan for 10 transcriptions per month plus two paid plans starting at $8 per user per month for unlimited transcriptions. There is also a custom enterprise-level plan.
G2 rating: 4.5/5
8. HARPA
HARPA is an automation AI agent tool designed specifically to be used in Chrome. It can summarize and write content, conduct research, and more.
Best for: Browsing and research optimization
Developer: HARPA
Key features:
- Gmail assistant for writing emails
- Answer engine with source citations
- YouTube summarizer for videos
Limitations: HARPA does not work with any browsers other than Chrome.
Pros: HARPA can mimic your writing style when generating content for emails and more.
Cons: HARPA does not work with certain web-based apps, such as Google Sheets.
Plans and pricing: HARPA offers a free plan with up to 10 messages per day, as well as three paid plans starting at $15 per user per month with unlimited messages.
G2 rating: N/A
9. Adept AI
Adept AI is an enterprise-level tool for enhancing productivity by automating repetitive workflows across the organization.
Best for: Automation of repetitive tasks
Developer: Adept
Key features:
- Proprietary AI agent training
- Suite of multimodal AI models
- Feedback and data-collection tools
Limitations: Adept is best for enterprises, not small- and medium-size businesses.
Pros: Adept can automate multiple processes across entire workflows, from end to end.
Cons: Adept requires technical expertise to implement, run, and maintain.
Plans and pricing: Contact Adept for pricing information.
G2 rating: 4.5/5
10. Bardeen AI
Bardeen AI is a workflow task automation tool that can complete repetitive tasks with a single prompt to increase productivity. It’s designed specifically for go-to-market teams.
Best for: Automation of time-consuming tasks
Developer: Bardeen
Key features:
- Personalized writing for emails and social media
- Data entry and extraction
- Automated form filling
Limitations: The learning curve to use Bardeen AI can be challenging for some users.
Pros: Bardeen AI doesn’t require any coding experience to get started.
Cons: The pro plan only comes with basic AI features and integrations.
Plans and pricing: Bardeen AI offers a free plan with limited features and a paid plan starting at $60 a month with basic features. There are also custom business- and enterprise-level plans with more advanced features.
G2 rating: 4.9/5
11. Botpress
Botpress is a platform for building custom AI agents to automate workflows using a range of large language models.
Best for: All-in-one platform for building, testing, and deployment
Developer: Botpress
Key features:
- Visual design studio for building agents
- Multiple AI agent models available
- Custom data source knowledge importation
Limitations: You must have advanced technical knowledge to use this platform.
Pros: Botpress has a built-in emulator so you can easily test your custom AI agents.
Cons: Some users would like more customer service and support for troubleshooting issues.
Plans and pricing: Botpress offers a free plan where you can pay as you go based on the bots you build, plus a paid plan for $445.50 per month with additional features. There is also a custom enterprise-level plan.
G2 rating: 4.6/5
12. Lindy.AI
Lindy.AI is an AI assistant that can automate workflows such as scheduling, email support, and CRM data entry.
Best for: Administrative task automation
Developer: Lindy
Key features:
- Trigger-based AI agent builder
- Hundreds of integrations with business tools
- Available in 50+ languages
Limitations: Users need considerable training to master the tool.
Pros: Lindy comes with dozens of templates for use cases like candidate interviews and content creation.
Cons: Some users have noted the price is high compared to similar tools.
Plans and pricing: Lindy offers a free trial for up to 400 tasks, plus two paid plans starting at $49.99 per month for 5,000+ tasks.
G2 rating: N/A
13. Orby
Orby is an AI agent platform that can automate enterprise processes to increase productivity at scale. It uses a proprietary Large Action Model rather than the typical large language model used by most AI platforms.
Best for: Critical enterprise task automation
Developer: Orby
Key features:
- Proprietary Large Action Model
- Zero-code automation
- Continuous learning approach
Limitations: Orby is not designed for use by small businesses.
Pros: Orby AI learns by observing humans completing critical tasks, which creates a deeper understanding of internal processes.
Cons: The platform may run into situations it has not seen before and require human assistance.
Plans and pricing: Contact Orby for pricing details.
G2 rating: N/A
14. Cimba.ai
Cimba.ai is an AI analytics agent builder that helps organizations gain better insights from their data.
Best for: Automation of relevant business insights for decision-making
Developer: Cimba.ai
Key features:
- No-code AI agent editor
- Workflow designs from text prompts
- Self-training agents
Limitations: The complexity of the platform creates a steep learning curve for beginners.
Pros: The Cimba.ai agent builder enables you to tailor the agent from your organization’s data, creating a personalized tool.
Cons: Because Cimba.ai is trained on organizational data, the performance of the AI agent depends on data quality.
Plans and pricing: Contact Cimba.ai for pricing details.
G2 rating: N/A
The future of automation AI agents
AI agents are already transforming how people work, but there are more changes to come. By 2028, AI agents will autonomously make at least . This increase in productivity means your workforce will have more time to focus on other strategic tasks.
Soon AI agents may be integrated with other technologies, such as the Internet of Things and blockchain. But the key will be human-AI collaboration. AI agents will augment human capabilities, supporting employees as they complete critical workflows. AI work products will also be more personalized, increasing efficiency at scale and helping organizations reach new levels of success with improved performance.
Choosing the right AI agent requires thinking beyond your immediate needs to those you may have in the future. Be sure to consider how AI technology can support your organization’s long-term goals and whether it can scale to meet increasing demands.
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