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Auxson ToussaintAsked on November 21, 2023 at 12:39 PM
Hi my name is Auxson Toussaint. I sign up for jotform. I reset my password successfully but still giving me an error. My email is thenuvisionphones@gmail.com please by email. I need the help badly thanks.
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Waqas JotForm SupportReplied on November 21, 2023 at 1:34 PM
Hi Auxson,
Thanks for reaching out to Jotform Support. I checked your account associated with this email address: thenuvisionphones@gmail.com and it appears that everything is working properly. I've gone ahead and cleared your form caches as an additional aid. I flushed your login attempts as well. Resetting your Jotform account password is easy to do. Let me take you through it:
1. Go to the Jotform Main Page and click on Login.
2. On the login screen, click on Forgot Password.
3. Enter your email address and then click on Send Reset Instructions.
4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
Your new password is now set and you can use it to log into your Jotform account.
Let us know if you have any other questions.