Would attached files in email alerts be required to be password protected?

  • J
    Jose
    Asked on September 26, 2023 at 5:31 PM

    Hi,if i encrypted the email. The zip file attached needs to be password encrypted? Thank you

  • Profile Image
    Raymond JotForm Support
    Replied on September 27, 2023 at 2:45 AM

    Hi Jose,

    Thanks for reaching out to Jotform Support. It's not possible to encrypt only the email. If you are using HIPAA forms, your PDF attachments will require to have password protection. We also have a guide on How to Attach Submissions as PDFs in Email Notifications with HIPAA that you can check out. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? 

    Reach out again if you need any help.