Webhook from approval flow - send webhook on either approval or denial

  • MoEST
    Asked on June 1, 2023 at 11:31 AM

    Good morning,


    I am trying to confirm if there is a mechanism to send a webhook when a form is approved or declined. Im checking on the front end but dont really see a mechanism so i may be missing something.

  • Chris_L JotForm Support
    Replied on June 1, 2023 at 11:49 AM

    Hi Technology_Information_ict,

    Thanks for reaching out to Jotform Support. At this time it does not appear that you can use Webhooks with Approvals when choosing to Deny or Approve a request. We've gone ahead and escalated this as a feature request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • Wismayer
    Replied on July 22, 2023 at 9:50 AM

    I would like this feature as well
  • Ericson_B
    Replied on July 22, 2023 at 2:03 PM

    Hi Wismayer,

    I moved your other request to a separate thread. You can go ahead and check that out here. 

  • Florence Product Triage Specialist
    Replied on July 10, 2025 at 3:00 AM

    Hi,

    We're excited to announce that the Webhook element is now available in Jotform Workflows! You can use it to send real-time data directly to an external system from your workflow. Here’s a quick guide to help you get started:

    1. In Workflow Builder, click on Add Element on the upper-left side of the screen.

    2. In the menu that opens, click on the Webhook element to add it to your flow.

    3. Hover your mouse over the element, drag the arrow from the node that appears, and connect it to the Webhook element.

    4. Then, select an outcome.

    Webhook from approval flow send webhook on either approval or denial Image 1 Screenshot 40

    5. Then, at the bottom of the Webhook element, click on Complete Settings. 

    6. Now, in the Webhook window, enter your endpoint in the URL box and select your API method.

    7. Based on what you need, toggle On the Body/Parameters and Headers and enter your data. For example, we used the POST method and Body in this flow.

    8. Then, click on Next, and at the bottom, you’ll have the option to Test your Webhook or Save it. 

    Webhook from approval flow send webhook on either approval or denial Image 2 Screenshot 51

    That’s it. Once your workflow completes, it’ll send the data like the example you see in the screenshot below:

    Webhook from approval flow send webhook on either approval or denial Image 3 Screenshot 62

    Give it a try and reach out if you have any questions or need any help.