My appointment field is not showing the correct timezone

  • S
    Simon Simonian
    Asked on January 26, 2023 at 5:12 PM

    HI there - i have noticed that my form is showing the right time zone but the wtong time. Australia/Sydney (10:32 AM) It should be showing 11:32 AM due to our summer day light savings. How can i fix this please?

    Page URL: https://www.jotform.com/help/346-how-to-change-submission-date-to-a-different-format-and-timezone/
  • Profile Image
    Raymond JotForm Support
    Replied on January 27, 2023 at 12:30 AM

    Hi Simon,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened to me. After investigating it a bit, I found a solution. We need to just switch the time zone to another and change it back to Sydney. Let me show you how:

    • In Form Builder, click on your appointment field, and on its Gear icon.
    • Under the Advanced tab on the right menu, switch the default time zone to another time zone, and then change it back to Sydney.
      1674797336 63d36118d4af1 Screenshot 10
    • Refresh the page and that's it. As you see on my screencast above, the time was adjusted accordingly.

    Give it a try and let us know if you need any help.