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Alicia CoadAsked on June 24, 2022 at 2:40 PM
Hi ive tried doing this and it all looks right but when i test it the pdf isnt there. Can you help please
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Ashwin JotForm SupportReplied on June 24, 2022 at 3:15 PM
Hello Alicia,
Thanks for reaching out to Jotform Support. With which form you are having this issue with? I checked your last edited form Summer Reading List and Resources and found that you have configured your auto-responder email alert correctly to attach a PDF file that you have uploaded.
I have sent a test submission in your form, and the auto-responder email I received does not include the PDF attachment. Please share the PDF file that you have uploaded in auto-responder email alert and we will take a look. You can upload the file to Dropbox or Google Drive and share the URL with us.
Once we hear back from you, we'll be able to help you with this.