I have an autoresponder sequence set up after initial submission.

  • Dan Schwartz
    Asked on June 22, 2022 at 8:28 AM

    I have an autoresponder sequence set up after initial submission. Later in the process, I encourage the registrants to update their form via the link. Will they receive the autoresponder sequence again once they update? I hope not.

    Also, their first submission requires a payment (required field). Can I remove this payment field when registration is closed so those making updates don't mistakenly make a second payment? I can mark it "not required" but would rather delete it. I don't see a way to hide it, unfortunately.


    This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date

    Page URL: https://www.jotform.com/help/40-how-to-let-users-update-their-form-submissions-at-a-later-date/
  • Jovanne Support Team Lead
    Replied on June 22, 2022 at 9:24 AM

    Hello Dan,

    Thanks for reaching out to Jotform Support. You can disable the option to receive the Autoresponder email once the form is edited. Please take a look at the screencast below on how to do it:

    1655904181 62b317b513cad ezgif Screenshot 10

    As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you have any other questions.