How to add multiple recipients to Email Notification?

  • M
    Melissa Pearson
    Asked on June 20, 2022 at 9:03 AM

    Hello,
    I had over 20 email recipients that my form sent to. When I went to make some changes, all my recipients are gone and it says I can only add 10 recipients back. Is there anyway to get my whole list added? Approximately 25 emails?

    Page URL: https://www.jotform.com/help/25-setting-up-email-notifications/
  • Profile Image
    Nikola Support Team Lead
    Replied on June 20, 2022 at 9:40 AM

    Hi Melissa,

    I checked the only form on your account and you have 3 Email Notifications. The total number of recipients is 23.

    1655732200 62b077e8d4cfb 6 Screenshot 10

    For example, in Notification 3 you can add 5 more recipients.

    1655732403 62b078b351c15 5 Screenshot 21

    Please try to add more recipients. If you get some error message, provide a screenshot. We have a guide about how to do that here.

    Let us know if you have any other questions.