Downloaded template too many pages

  • BeamOrthodontics
    Asked on March 17, 2022 at 1:56 PM

    Hi there,


    When we download our templated form it doesn't seem to pull the information efficiently and splits it up for 4-5 pages. We also need it to always pull "signature of the responsible party" at the bottom of the document even if it isn't signed so we can get our patients to sign it. This is very important. Thank you.


    Kate

    Jotform Thread 3858476 Screenshot
  • Kris Enterprise Support
    Replied on March 17, 2022 at 3:56 PM

    Hi ,

    Thank you for reaching out Jotform and we are here to assist you. We would like to apologize for the confusion and inconvenience you are having right now.

    We have cloned the form you created and tried to fill out the form. We received all the information without any problem.

    Just want to confirm, are you downloading the form directly from an email or from your Jotform account?

    1647546946 6233924236912  Screenshot 10

    Please tell us if you need further assistance.

  • BeamOrthodontics
    Replied on March 17, 2022 at 4:46 PM

    We are downloading directly from our Jotform account.

  • Kris Enterprise Support
    Replied on March 17, 2022 at 6:42 PM

    Hello Perrin_Orthodontics,

    Thank you for the confirmation.

    We cloned your form and tried test submissions then download the file thru PDF. We did not replicate the issue and we have all the details downloaded. Are you downloading the form first before you print them? You can try to download the form in formats of CVS, Excel of PDF.

    1647556789 6233b8b56b869  Screenshot 10

    1647556921 6233b93972d25  Screenshot 21

    We will wait for your response.

  • bboohhss67
    Replied on March 17, 2022 at 7:02 PM

    تم تحويل مبلغ الى حسابكم الخاص بالخطأ ارجو استعادة المبلغ
  • BeamOrthodontics
    Replied on March 17, 2022 at 7:11 PM

    Okay thanks for your help. That is very strange.

  • bboohhss67
    Replied on March 17, 2022 at 7:14 PM

    كيف يمكنني استعادة المبلغ

  • bboohhss67
    Replied on March 17, 2022 at 7:16 PM

    كيف يمكنني استعادة المبلغ 1647558985 6233c1490471f Screenshot ٢٠ Screenshot 10

  • bboohhss67
    Replied on March 17, 2022 at 8:01 PM

    الرجاء استعادة المبلغ 1647558985 6233c1490471f Screenshot ٢٠ Screenshot 10

  • bboohhss67
    Replied on March 17, 2022 at 10:11 PM
    الرجاء استرجاع br/>بلغ الbr/>دفوع 498ريال
    في الجbr/>عة، ١٨ br/>ارس ٢٠٢٢ ٢:١١ ص Jotform كتب:
    ...
  • Saeed Support Team Lead
    Replied on March 18, 2022 at 1:53 AM

    Hello bboohhss67,

    Since you are not the user who initiated this thread, l I have moved your query to a new thread. We will respond to you at the following link:

    https://www.jotform.com/answers/3860003

    You may use the thread mentioned above to follow up regarding your query and we will get back to you shortly.

    Thank you for your cooperation.