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lewendewoordcAsked on March 7, 2022 at 8:24 AM
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Raymond JotForm SupportReplied on March 7, 2022 at 8:28 AM
Hi Elzaan,
We're happy to help make you form work better.
Could you share the related form ID and if possible a screenshot of how it look on your device?
You can attach a screenshot to this post by clicking the add image button.
In the meantime, consider adding this widget to your form: Mobile Responsive Form widget
We'll wait to hear back from you.
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lewendewoordcReplied on March 7, 2022 at 8:45 AM
See below the screenshot as requested. I have inserted the 2 iframes ( online payment & offline payment ) so now I have 3 forms and will "combine" the submissions as instructed by support. But now sit with the problem that the "iframe" does not show well on mobile.
Please assist
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Gilbert Enterprise SupportReplied on March 7, 2022 at 9:15 AM
Hello,
Please try adding this CSS code to both of your Iframe Embed widget's custom CSS tab.
iframe{
max-width:100%!important;
}
Please refer to the screenshot below:
Doing so should result in this:
Let us know if you have any further questions or concerns.
Regards,
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lewendewoordcReplied on March 10, 2022 at 7:26 AM
Hi
I have tried this method - even though it is better it is still a form in a form that you need to scroll. This resulting in people not knowing that there is a form within a form and missing to submit.
Please can you provide an effective solution.
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Marlon_T Jotform SupportReplied on March 10, 2022 at 7:28 AM
Hi there!
I hope you’re having a lovely day.
I’ll be escalating your concern to someone who can take a closer look at your form details.
We’ll get back to you once I gather more information about your query.
If you have further questions don’t hesitate to reach out, we love to help!
Warmest regards,
Marlon
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lewendewoordcReplied on March 11, 2022 at 1:52 AM
Thank you kindly - looking forward to hearing from you.