Not able to recover submission data in the older version

  • M
    Mahlon Moore
    Asked on December 25, 2021 at 1:29 PM

    Thanks. I was able to revert my form to an earlier version but I was not able to obtain the submission information as it was at that point. Is that information not retrievable?

    Page URL: https://www.jotform.com/help/294-how-to-view-form-revision-history/
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    Dragana_R
    Replied on December 25, 2021 at 3:03 PM

    Hello, Mahlon!

    Thank you for reaching out to us.

    We apologize for any inconvenience caused.

    Could you let us know the form ID/URL that you are experiencing the issue with restoring to take a look and see what best we can do in this regard?

    We will wait for your response. Thank you!