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Coach ScrappAsked on December 19, 2021 at 10:42 AM
Hello,
I am trying to see how I can push through the incomplete submissions. I use to be able to do it in the past. Most of these players paid in cash, so I'm trying to push them threw. Am I not allowed to do this anymore?
Thanks,
Nicole -
Marina_VReplied on December 19, 2021 at 11:31 AM
Hi,
Thank you for contacting Jotform Support. We apologize for the inconvenience.
Yes. You can still complete pending payments by going into the Jotform Tables.
Click the Submissions button at the top toolbar.
Click the icon to open the tab menu and select the Incomplete Submissions option. Click the Pending Payments option.
Hover your mouse over the submission with the incomplete payment, and click the View details button.
Click the Complete button.
Related Guides:
https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/Let us know if we can further assist. Thank you.