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Banff & Lake Louise TourismAsked on November 26, 2021 at 9:47 PM
Good morning! I utilized this feature today, it's great for quick access! It seems I created the same folder twice, but only one is listed. Upon initially creating the folder, and starting to move forms, the initial folder seemed to have disappeared. I created a second folder (blue) also labeled Ambassador Program. It appears on the folder list, however beside some forms, 2 folder icons are listed.
Your recommendations to help resolve are appreciated. Thanks, Barb. -
Christian JotForm SupportReplied on November 26, 2021 at 10:07 PM
Hi there,
I reviewed your account and there is only one visible folder named Ambassador Program, for some reason it did not automatically delete the folder tag across the name of the form when you deleted the yellow Ambassador Program folder.
We recommend to simply hover your cursor over the yellow Ambassador Program folder next to form, then, click the 'X' button to remove it.
Please let us know if you require further assistance, thanks!
Regards,