How to receive the exact autoresponder that the customer receives?

  • Synaxon_Expansion
    Asked on November 10, 2021 at 8:52 AM

    Hi!
    I have 5 different attachments depending on the results of the form. So I created 5 autoresponders with conditions.. all works fine. The question is, I would like to receive the exact autoresponder that the customer receives, meaning that it includes the same attachment. How can I do it?

    Page URL: https://www.jotform.com/help/30-explanation-of-email-notification-and-autoresponder-settings/
  • Nikola Support Team Lead
    Replied on November 10, 2021 at 9:06 AM

    Is the issue related to your "Indice Express de résilience - Bourget" form?

    If so, update your conditions and add your email address as well as the recipient email.

    1636553141 618bd1b5c4f07 youremail Screenshot 10