API's user/history not working

Any chance you can get the GET /user/history/ up and running again so that it generates a history JSON payload for the API?

Hi feedback143,

Thanks for reaching out to Jotform Support. Regarding the GET /user/history API, there are daily API call limits depending on your account plan, which might affect the availability of this endpoint. Here are the daily API call limits for each plan:

• Starter (Free) - 1,000 requests per day
• Bronze - 10,000 requests per day
• Silver - 50,000 requests per day
• Gold - 100,000 requests per day

Jotform Enterprise has no limit on API calls.

If you have reached your daily API call limit, the API might stop generating the history JSON payload. The daily API call count resets at midnight EST.

You can check your remaining API call requests by testing the API calls on the Jotform Developers API page using your API key.

If this does not resolve the issue, please provide more details so we can assist you further.

I have not reached the daily limit of API calls. For the past few days, GET user/history generates an html response which includes:     <h1>Jotform is currently unavailable</h1>

     <p>Please try again later.</p>

    </div>

    <div class="jf-text">

     <p>

      The most likely causes:

     </p>

     <ul>

      <li>The site may be experiencing excessive load</li>

      <li>The server is down for maintenance</li>

      <li>There may be a network problem</li>

Hi feedback143,

Thank you for the additional information. The HTML response you are receiving with the message "Jotform is currently unavailable" typically indicates that the server is either experiencing excessive load, undergoing maintenance, or there may be a network issue affecting availability.

This is not related to your API call limits but rather a temporary service disruption on Jotform's side. These issues are usually resolved by our technical team as soon as possible.

If the problem persists for an extended period, please provide any additional details or timestamps of the occurrences, and we will investigate further.

Hi there,

Thanks for reaching out to Jotform Support.

Just wanted to check in on your progress to see if Podo was able to address your concern or if I could step in to assist further.