Why my Jotform Account is Disabled?

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    goodfindsphbusiness
    Asked on October 2, 2025 at 12:01 AM

    See attached screenshots.

    Jotform Thread 31632521 Screenshot
  • Profile Image
    goodfindsphbusiness
    Replied on October 2, 2025 at 12:02 AM

    Why my Jotform Account is Disabled? Image 1 Screenshot 30Why my Jotform Account is Disabled? Image 2 Screenshot 41

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    Kris Ann JotForm Support
    Replied on October 2, 2025 at 1:56 AM

    Hi goodfindsphbusiness,

    Thanks for reaching out to Jotform Support. When I checked, our system shows that all of your account limits are in range and the monthly limits counter was already reset yesterday. The reason why you encounter the form over quota error is because your Upload Space limit went beyond at 100.67 MB. Do note that unlike your monthly limits, your Upload Space limit does not reset. You can only free up space if you delete and purge submission entries with file uploads or if you Upgrade your plan. I was able to access all your forms, so you should no longer encounter the same issue. Check out our guide on Understanding Your Jotform Account Usage and Limits to learn more.

    Let us know if there’s anything else we can help you with.

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